Real Estate Operations VA

Job Title: Real Estate Operations VA — CRM, Systems, Content & Investor Support (Full-Time, Long-Term)

Job Type: Full-Time, 40 hours per week.

Schedule: Monday through Friday. Must be available and working during US Eastern time zone business hours, 9am to 5pm ET. You will be working night shift Philippines time. Candidates who have done this before are strongly preferred. Compensation: Based on experience, discussed during interview. Weekly pay. 12-month contract with strong renewal potential. Start Date: As soon as possible.

Who We Are
We are a US-based real estate investor, Realtor, and systems builder operating in Central Florida. The founder is an active real estate investor specializing in fix and flip projects, a licensed real estate agent serving investor clients

We manage a rental portfolio, work with fix and flip investors, and are actively building a personal brand across YouTube, LinkedIn, Instagram, and other platforms. This is a fast-moving, high-activity operation, and we need someone who can keep the back end running and the brand growing so the founder can focus on deals and content strategy.

What This Role Is
This role evolves in two clear phases over the 12-month contract. We want someone who can grow with us, not just fill a seat.
Phase one covers approximately the first 30 to 60 days. Your primary focus is rental leasing operations — managing leads, following up relentlessly, and moving prospects through the pipeline from first inquiry through signed lease. Once the portfolio is fully leased, this workload largely goes away.
Phase two begins as the portfolio stabilizes. Your focus shifts to systems building, investor and buyer support, and social media and YouTube content operations. This is where the role grows into something more strategic and more interesting for the right candidate.
If you are someone who wants to learn real estate investing, CRM automation, content operations, and brand building from the inside of a growing multi-brand operation, this role will develop you fast.

Your Responsibilities

Phase One — Rental Leasing Operations (first 30 to 60 days, primary focus):
Respond to all new rental inquiries via text, email, and phone using approved scripts
Qualify rental prospects by phone using provided criteria
Schedule showings on the showing assistant's calendar
Send showing confirmations and reminders
Follow up persistently with leads and applicants who go quiet
Manage the full prospect pipeline in GoHighLevel CRM from first contact through signed lease
Collect, organize, and track application documents in Google Drive
Send applications, contracts, and checklists to qualified prospects
Update all rental listings across Zillow, TurboTenant, Facebook Marketplace, and Facebook Groups
Monitor listing inboxes across all platforms
Prepare weekly pipeline and vacancy status reports

Phase Two — Systems, Investor Support, and Brand Operations (ongoing and expanding):
CRM and Systems:
Build and manage workflows and automations in GoHighLevel
Build and maintain task structures, templates, and workflows in ClickUp
Build and monitor automation scenarios in ----------
Manage investor and buyer leads in CRM: enter contacts, update pipeline stages, log notes
Send follow-up messages to investor and homeowner leads using approved scripts
Coordinate calls and appointments between the founder and clients
Organize deal documents and correspondence in Google Drive
Pull weekly reports from GHL and summarize in plain language
Content and Social Media Operations:
Manage the content calendar in ClickUp across all platforms
Schedule and publish approved content on LinkedIn, Instagram, Facebook, and TikTok using scheduling tools
Support YouTube production operations: organize video files, manage upload schedules, draft descriptions and tags using provided direction
Monitor comments and messages across platforms, flag priority items for founder response
Track weekly engagement metrics and compile a simple report: reach, followers, saves, shares, views
Repurpose long-form content into short-form captions and clip descriptions as directed

Administrative:
Manage daily tasks and priorities in ClickUp
Monitor the dedicated operations email inbox
Draft routine email and message responses for founder review and approval
Organize files and documents in Google Drive
Schedule and confirm appointments on the founder's calendar

What We Are Looking For:

Required:
Phone confidence in English. You will be calling and receiving calls from US-based rental prospects, tenants, vendors, contractors, and investors. Your spoken English must be clear and professional. This will be evaluated in your Loom video and confirmed in the interview. Candidates from BPO or US-facing call center backgrounds are strongly encouraged to apply.
Systems and automation experience. You must have hands-on experience building or managing workflows in at least one of the following: GoHighLevel, ---------- , ClickUp automations, or a comparable CRM automation tool. Knowing how to use a tool is not enough. We need someone who has built something in it. Be specific in your application about what you built.
Follow-through without being reminded. This operation has many open items running simultaneously. Leads that do not get followed up fall through. Vendors that are not chased miss deadlines. You close every loop. We need a specific real example from your work history, not a general claim.
Project management tool experience. ClickUp, Asana, Monday, or equivalent. You will live in ClickUp daily.
Detail orientation you can prove with a specific story.
Reliable fast internet and a quiet dedicated workspace for calls. Non-negotiable.
Strongly preferred:
GoHighLevel experience specifically. Pipelines, workflows, automations, campaigns, and conversation management.
---------- experience. Building multi-step scenarios, not just connecting two apps.
Social media scheduling and content operations experience. Meta Business Suite, social media scheduling tools.
Real estate experience of any kind. Property management, leasing, investor support, mortgage, title, or transaction coordination.
Experience supporting a US-based entrepreneur or small business owner directly.

Bonus Skills That Will Make You Stand Out
These are not required to apply. Candidates who have any of the following will have a meaningful advantage and should highlight them clearly in their Loom video and written summary:
Spanish fluency. We work with a large Spanish-speaking investor, tenant, vendor, and buyer population in Central Florida. A bilingual candidate is a significant operational asset.
Canva or basic graphic design. Ability to produce clean one-pagers, deal flyers, and social media graphics from existing templates without needing a separate designer.
YouTube channel management. Experience with upload workflows, SEO-optimized descriptions, tags, thumbnails coordination, and channel analytics.
Transaction coordination familiarity. Basic understanding of what happens between a real estate contract and closing — document collection, timeline tracking, lender and title communication.
Video editing basics. Ability to do simple cuts, captions, and formatting in CapCut, DaVinci Resolve, or a comparable tool.
If you have any of these, tell us specifically in your Loom video. It will strengthen your application considerably.

What This Role Offers
Direct access to the founder with no management layers between you. A 12-month contract with real stability and strong renewal potential. Weekly pay. A role that grows with you — phase one builds your operational foundation, phase two puts you at the center of a brand that is actively being built. If you want to grow your skills in real estate operations, CRM automation, and content production for a personal brand in the real estate investing space, this role will develop you fast.

How to Apply
Do not send a generic application. Do not use AI to write your cover message. Applications that do not follow these exact instructions will not be reviewed.

Submit the following two things:
One — A Loom video, 3 to 5 minutes maximum. Answer these three questions in the video:
Tell me about a role where you made or received calls in English to US clients, tenants, customers, or vendors. What were the calls about and how did you handle a situation where the person on the other end was frustrated, confused, or unresponsive?
Tell me about something specific you built in a CRM or automation tool. Not something you managed or used — something you actually built. Walk me through what it was and how it worked.
How do you stay organized when you are managing many open follow-ups across different people and different topics simultaneously? Give me a real example.
Two — A one-paragraph written summary of your most relevant experience for this role. Write it in your own words.
Applications without the Loom video will not be reviewed.