Property Management Virtual Assistant (AppFolio)

We are looking for a highly organized and proactive Virtual Assistant with experience in property management and proficiency in AppFolio. In this role, you will support the daily operations of our property management business by handling administrative tasks, tenant communication, AppFolio data entry, and general coordination. This position is ideal for someone who thrives in a fast-paced environment and understands the nuances of real estate and rental management.

Key Responsibilities:
-Use AppFolio to manage tenant records, work orders, leasing tasks, and financial data.
-Respond to tenant inquiries via phone, email, or AppFolio messaging platform.
-Assist with application processing, lease preparation, and renewals.
-Coordinate maintenance requests and communicate with vendors.
-Manage rent collections and follow up on delinquencies using AppFolio.
-Prepare reports on occupancy, rent roll, and property performance.
-Organize and maintain digital files and property documents.
-Support property managers with scheduling, calendar management, and email follow-ups.
-Conduct market research and assist with rental listings or marketing tasks, if needed.

Qualifications:
-2+ year of experience in property management support or real estate operations.
-Hands-on experience with AppFolio Property Management Software (required).
-Excellent written and verbal communication skills.
-Highly organized and detail-oriented.
-Strong time management and problem-solving skills.
-Proficient in Google Workspace or Microsoft Office (Docs, Sheets, Excel).
-Ability to work independently in a remote setting with minimal supervision.

Preferred Qualifications:
-Familiarity with leasing procedures, tenant screening, and Fair Housing practices.
-Experience working with U.S.-based property management companies.

How to Apply:
Please send your resume and a short cover letter highlighting your property management and AppFolio experience