Property Management Virtual Assistant

We own and manage a portfolio of apartment buildings in Iowa. We pride ourselves on providing excellent customer service, responding quickly to tenants, and keeping our properties well maintained.

• Answer inbound phone calls from tenants and prospective tenants
• Return voicemails promptly
• Respond to emails and text messages professionally
• Schedule maintenance requests with vendors
• Coordinate apartment showings
• Follow up with prospective tenants
• Maintain accurate records in Google Sheets and other software
• Assist with lease renewals and general administrative tasks
• Escalate urgent issues to the owner

What we are looking for:
Excellent spoken English (C1 or better)
Familiarity with Google Workspace
Ability to work U.S. Central Time

• Excellent spoken and written English (this is the highest priority)
• Neutral, professional phone voice
• 2+ years of customer service or property management experience
• Reliable high-speed internet
• Quiet home office with noise-free environment
• Strong organizational skills
• Comfortable learning new software

To Apply
Please submit:
1. Resume
2. 2-minute audio introduction in English
3. 2-minute video introduction
4. Internet speed test
5. PC specifications
6. Three professional references