Orthodontic Dental VA

**Dental VA experience required.

***Orthodontic VA experience preferred, but not required.


We're looking for an Orthodontic Insurance/Front Desk Assistant

Responsibilities:

1. Insurance/Billing
-Verify orthodontic insurance benefits with accuracy and timeliness.

-Submit and track insurance claims, ensuring prompt payment and proper documentation.

-Follow up on unpaid or denied claims and resolve discrepancies.

-Post insurance payments and reconcile ledgers as needed.

2. Patient Communication & Customer Service
-Respond to patient inquiries via email, text, or phone in a warm, professional tone.

-Assist with scheduling, reminders, and general administrative support.

-Provide clear updates to patients and communicate effectively with the in-office team.

Support virtual front desk operations and handle sensitive information with confidentiality.



Ideal Candidate Attributes
Experience in orthodontic or dental insurance processing (at least dental required).

Understanding of aligner treatment workflows and digital patient tracking.

Excellent English communication skills (written and verbal).

Organized, reliable, and able to multitask across administrative and creative functions.

Positive attitude, professional demeanor, and genuine care for patients.

Tech-savvy with a reliable internet connection, webcam, and backup power/internet option.





Details:
-Work from home
-$6/hour
-40 hours/week
-Mon-Fri U.S. time
-9am-5pm Pacific time (paid lunch included)
**This is 1am-9am (Tues-Sat) time block in converted Philippines time
-Opportunities for growth within the organization



HOW TO APPLY:
Please send an email with your resume attached and a brief overview of your relevant experience in the body of the email to ---------- with the subject line “Rita's Ortho/Dental VA”.

If you have Dental VA experience, please write "Dental VA exp" at top of email (if you don't, don't write it).

If you have Ortho VA experience please write “Ortho exp” at top of email (if you don’t, don’t write it).


Please be specific in the email, explaining whether you have any of the listed task experience.



DO NOT APPLY IF:
-If you’re not comfortable with a screen tracker that takes screenshots of your work shift (Time Doctor or similar)
-If you have a conflicting job that interferes with this schedule