Phone Setter / Appointment Setter - Life Insurance Agency

Company: American Income Life
Position: Phone Setter / Appointment Setter
Hours: 25 hours per week
Compensation: $119 USD per week
Work Type: Remote / Work from Home

About Us

We are a fast-growing life insurance agency within American Income Life, part of Globe Life's network. Our mission is to create generational wealth opportunities while helping families secure their financial futures through life insurance protection. We are expanding rapidly and need a dedicated phone setter to help us reach our goal of 20 tea ---------- mbers by the end of 2025.

Position Overview

We are seeking a professional and motivated Phone Setter to contact warm leads, schedule appointments for our insurance agents, and help manage our growing pipeline. This is a critical role that directly impacts our team's success and growth.

Key Responsibilities





Make outbound calls to warm leads provided by the company (union members, response cards, and referrals)



Schedule appointments for insurance agents to present life insurance products



Follow up with leads who have not responded or rescheduled



Maintain accurate records of calls, appointments, and lead status



Achieve daily and weekly appointment-setting goals



Provide excellent customer service and represent our agency professionally



Work closely with agents to optimize scheduling and maximize show rates

Required Qualifications





Excellent English communication skills (verbal and written) - This is essential



Clear, professional phone voice with neutral or easily understood accent



Previous experience in appointment setting, telemarketing, or customer service



Reliable internet connection and quiet workspace



Ability to work independently with minimal supervision



Strong organizational skills and attention to detail



Comfortable making high-volume outbound calls



Positive attitude and resilience when handling objections

Preferred Qualifications





Experience in insurance, financial services, or B2C sales



Familiarity with CRM systems or lead management tools



Experience working with US-based companies



Track record of meeting or exceeding appointment-setting targets

What We Offer





Consistent weekly pay of $119 USD



Flexible 25 hours per week schedule



Work from the comfort of your home



Warm leads provided - no cold calling required



Training and scripts provided



Opportunity to grow with a rapidly expanding agency



Supportive team environment



Long-term position with stable income

Work Schedule

25 hours per week, Monday through Friday. Specific hours will be discussed during the interview, but must align with US Eastern Time business hours for optimal lead contact.

How to Apply

Please submit your application including:





Your updated resume



A brief cover letter explaining why you are a great fit for this role



A 2-3 minute voice recording introducing yourself and explaining your experience in appointment setting or phone-based roles (upload to Google Drive, Dropbox, or voice recording platform and include link)



Your available start date

Note: Applications without a voice recording will not be considered, as phone communication is the core function of this role.

Next Steps

Qualified candidates will be contacted for a phone interview within 3-5 business days. We are looking to fill this position quickly, so early applicants will be prioritized.

We look forward to hearing from you and potentially welcoming you to our growing team!