Personal Injury Case Manager

About Us:
At Amber Hall Law, we are committed to delivering exceptional legal representation to our personal injury clients, maximizing case value, and guiding clients through every step of the legal process with care, diligence, and excellence. We are seeking a detail-oriented, organized, and proactive Case Manager to join our team and provide critical support to our attorneys.

Position Summary:
The Case Manager will be responsible for managing pre-suit personal injury files from intake through settlement, ensuring all case tasks are handled efficiently, deadlines are met, and clients remain informed. The ideal candidate will have strong communication skills, excellent attention to detail, and the ability to manage multiple priorities in a fast-paced environment.

Key Responsibilities (include but are not limited to):

Open and set up insurance claims with relevant carriers.

Request insurance policies, coverage information, and policy limits.

Submit and follow up on public records requests.

Order, track, and organize medical records and medical bills.

Set up subrogation claims and confirm lien amounts and outstanding bills.

Assist in drafting demand letters and supporting documentation for attorney review.

Communicate with clients to provide updates, obtain necessary information, and ensure they understand the legal process.

Maintain accurate and up-to-date case information in the firm’s case management software.

Coordinate with medical providers, insurance adjusters, and lien holders as needed.

Support attorneys in preparing cases for negotiation and settlement.

Qualifications:

Prior experience in personal injury case management preferred.

Strong organizational skills and ability to manage multiple cases simultaneously.

Excellent written and verbal communication skills.

Proficiency in case management software (experience with Filevine is a plus).

Attention to detail and ability to work independently with minimal supervision.

Professional demeanor and client-focused mindset.