Part-Time Operations & Communications Virtual Assistant (Community Support Role)

Blount Beginnings Inc. provides housing stabilization and workforce development services to individuals working toward rebuilding stability after homelessness, incarceration, or long-term unemployment.

We serve people during some of the most challenging ---------- nts of their lives. Because of this, how we communicate matters just as much as what we do.

We are seeking someone personable, patient, and professional who can help ensure every caller and partner interaction reflects care and respect.

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Important — Please Read Carefully

This role is often the first voice people hear when contacting our organization.

We are not looking for a scripted call-center personality.

We are looking for someone who:
• listens well
• communicates calmly
• treats people with dignity
• understands empathy and professionalism

Our organization is based in the Southern United States where kindness, patience, and authenticity matter.

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Position Overview

The Operations & Communications Virtual Assistant manages organizational calls, inquiries, follow-ups, and internal tracking systems to ensure nothing falls through the cracks.

You help ensure every opportunity and every person receives a timely response.

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Responsibilities

Call & Intake Management
• Answer incoming organizational calls
• Return voicemails when needed
• Provide approved program information
• Log inquiries accurately
• Route urgent matters appropriately

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Relationship Follow-Up
• Send thank-you and follow-up communications
• Maintain donor and partner records
• Track ongoing engagement

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Systems & Tracking

Maintain organizational trackers including:
• partner contacts
• inquiries
• referrals
• program updates

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Light Social Media Support
• Assist with 3–4 weekly posts
• Share approved updates and success stories
• Maintain consistent presence

(No heavy marketing required.)

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Ideal Candidate

You may thrive here if you:
• Enjoy helping people
• Speak clearly and kindly
• Stay organized under changing priorities
• Work independently
• Are dependable and emotionally intelligent
• Understand professionalism without sounding robotic

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Required Skills
• Excellent spoken English
• Professional phone presence
• Google Workspace experience
• Reliable internet connection
• Strong attention to detail

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Compensation

Weekly compensation provided with opportunity for long-term role growth as the organization expands.

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IMPORTANT APPLICATION INSTRUCTION

To confirm you read this entire post:

Please begin your application with:

“I believe kindness builds trust.”

Also include:
1. A short example of how you handled a difficult customer or caller.
2. Confirmation of EST availability.

Applications missing these items will not be reviewed.