Part Time
$4-$5/hour
10
Dec 31, 2025
Etsy & eCommerce Operations Assistant (Implementation-Focused)
I am a small business owner with an established Etsy shop selling handmade skincare products and digital items. I am seeking a reliable, detail-oriented assistant to support Etsy listing optimization and eCommerce operations across the customer lifecycle.
This is a task-based, implementation-only role.
All products, pricing, photos, copy, and brand direction are already established.
Core Focus (Initial Work)
Etsy Listing Optimization
Optimize existing Etsy listings (titles, tags, categories, attributes)
Improve listing structure for clarity and readability
Ensure all backend fields are completed accurately
Apply Etsy SEO best practices
Make changes only as instructed
Provide a brief summary of work completed
Expanded Responsibilities (As Work Progresses)
1. Attract Traffic
Support organic and paid traffic initiatives (Etsy,
Assist with content scheduling for brand visibility
Coordinate promotional campaigns and product launches
Track basic traffic and engagement metrics
2. Capture Leads
Assist with lead capture setup (forms, opt-ins, landing pages)
Support
Ensure lead data is correctly stored in
Assist with audience segmentation
3. Nurture Cart &
Implement
Schedule and deploy
Maintain and organize subscriber lists
Assist with testing and optimization as directed
4. Convert Customers
Support checkout and cart flow improvements
Assist with product page updates (implementation only)
Monitor conversion performance and flag issues
Coordinate approved promotions and discounts
5. Deliver & Delight
Support order fulfillment workflows and post-purchase communication
Assist with customer follow-ups as instructed
Help implement onboarding, packaging inserts, or post-purchase
Ensure a smooth, positive customer experience
6. Increase Customer Lifetime Value (CLTV)
Support retention and repeat-purchase campaigns
Assist with upsell and cross-sell implementations
Track engagement and repeat purchase indicators
Maintain customer relationship tools and data
7. UGC + Reviews
Collect and organize customer reviews and testimonials
Assist with UGC requests and organization
Repurpose approved reviews for marketing use
Support review platform management without customer communication
Scope & Boundaries (Important)
This role is not creative and does not involve independent decision-making.
You will not:
Write or rewrite product descriptions without approval
Change ingredients, product details, or product claims
Make medical, therapeutic, or health-related promises
Communicate directly with customers
Change pricing, branding, or positioning
Accuracy, compliance, and instruction-following are essential.
Initial Trial (Paid)
Optimize 3–5 existing Etsy listings
Paid trial project
Opportunity for ongoing work if successful
Requirements
Experience with Etsy Seller Dashboard
Strong understanding of Etsy SEO (titles, tags, attributes)
Familiarity with basic eCommerce systems and workflows
Excellent attention to detail
Clear written English
Ability to follow instructions exactly
Preferred (Not Required)
Experience with handmade or digital products
Familiarity with North American Etsy buyers
Prior Etsy VA or eCommerce support experience
Hours & Pay
Part-time / project-based
Please include your hourly rate or fixed-price proposal
Availability per week
How to Apply
Please include:
A short introduction
Your Etsy and/or eCommerce experience
A brief explanation of how you optimize Etsy listings
Your rate
Confirmation that you understand this is an implementation-only role
Applications that do not confirm understanding of the scope and boundaries will not be considered.