Operations and Growth Support Virtual Assistant

Position Type: Part-Time Contract (Independent Contractor)
Hours: 15 hours per week, with potential to grow to 20-25 hours by September 2026
Location: Fully Remote
Reports To: Dr. Anitra N. Manning, Founder and CEO
Availability Required: Eastern Time zone overlap strongly preferred, core hours 9:00 AM to 4:00 PM ET weekdays


About Everyday Grief, Inc.
Everyday Grief, Inc. is a grief-informed occupational coaching and workforce consulting practice founded by Dr. Anitra N. Manning — an executive coach, credentialed professional, and 25-year Fortune 500 human resources veteran with experience at IBM, Truist, the W.K. Kellogg Foundation, and Girl Scouts of the USA.
Our work is grounded in a simple but transformative truth: job loss is grief. Through individual coaching, group programs, and corporate consulting, we help professionals navigate career transitions with clarity, dignity, and purpose. Our clients are not simply looking for a new job. They are rebuilding their identity, their confidence, and their sense of what is possible.
This is a mission-driven business operating at the intersection of coaching, organizational psychology, and pastoral care. The subject matter we work with every day — loss, transition, worthiness, reinvention — carries real weight. The right tea ---------- mber will respect that gravity without being burdened by it.


Role Overview
The Operations and Growth Support VA will serve as the operational backbone of a growing coaching business, freeing the founder to focus exclusively on coaching, sales, content creation, and business development. This is not a low-stakes administrative role. It is an opportunity to be part of building something that genuinely changes lives.
We are seeking someone who is organized, proactive, a strong written communicator, and someone who takes deep pride in doing excellent work behind the scenes so that others can show up and lead. If you thrive in detail-oriented, mission-driven environments and want your work to matter — read on.


Primary Responsibilities
Scheduling and Calendar Management
Manage all scheduling for client 1:1 coaching sessions, group coaching sessions, discovery calls, and speaking engagements
Send calendar invitations, confirmations, and reminders to clients and prospects
Coordinate time zones and availability across multiple session types
Maintain Dr. Manning's calendar with accuracy and proactive communication

Email and Inbox Management
Monitor and triage the business inbox daily
Draft and send responses using approved templates for routine inquiries
Flag priority messages requiring Dr. Manning's personal attention
Manage follow-up sequences for warm leads and inquiry responses
Social Media Support
Format and schedule approved social media content across designated platforms using Canva and scheduling tools
Monitor engagement and compile a weekly social media activity summary
Assist with basic graphic resizing and template adaptation — Dr. Manning directs all content and creative
Weekly Curriculum and Program Support
Format and organize weekly session materials for the Occupational Breakup Academy group coaching program
Prepare weekly curriculum documents using AI-generated group session summaries provided by Dr. Manning
Maintain organized program files in Google Drive for easy client and facilitator access
Newsletter and Email Marketing Support
Format completed newsletter content and upload to Keap for distribution
Maintain email list segmentation and contact tagging by archetype and engagement level
Deliver a monthly email engagement report covering open rates, click rates, and new opt-ins
Test automated Keap sequences after setup to confirm correct delivery of downloadable assets
Business Development and Prospect Research
Research speaking opportunities, professional conferences, and community events aligned with the brand
Identify and research prospective B2B clients — mid-size companies with recent workforce transitions
Maintain and update the prospect database in ---------- and LinkedIn
Maintain a warm lead tracking log with follow-up reminders
TikTok and Content Scheduling
Schedule and post approved TikTok content following Dr. Manning's direction and brand guidelines
Research relevant hashtags and keywords for each platform
Track and report monthly performance metrics for TikTok and other social channels
Affiliate and Partnership Support
Track affiliate link performance monthly and compile a summary report
Assist with maintaining JV partner contact records and follow-up reminders


Required Skills and Experience
Minimum two years of experience as a virtual assistant or in an executive or administrative support role
Exceptional written English communication — grammar, tone, and professionalism are non-negotiable in this brand
Strong organizational skills with demonstrated ability to manage multiple priorities without dropping details
Experience with social media scheduling and content formatting — Canva proficiency is required
Comfort working with CRM and email marketing tools — Keap experience is a plus, willingness to learn is required
Familiarity with Google Workspace (Gmail, Calendar, Drive, Docs) — this is our daily operating environment
Experience with ---------- or LinkedIn for prospect research is a strong plus
SEO familiarity and experience optimizing written content or video descriptions for search is a plus
Absolute discretion and sensitivity when working with confidential client information — our clients share deeply personal experiences


Tools You Will Use
Keap (email marketing and CRM)
---------- and LinkedIn (prospect research and outreach)
Convertflow (assessment and lead capture platform)
Canva (social media graphics and content formatting)
Zoom (client sessions and tea ---------- etings)
Google Workspace — Gmail, Calendar, Drive, Docs
TikTok, Instagram, Facebook (content scheduling and monitoring)
Thinkific (online course platform — affiliate tracking)


What We Are Not Looking For
We are not looking for someone who waits to be told what to do next. We need a self-directed professional who notices what needs attention, communicates proactively, and solves problems before they reach Dr. Manning's desk. If routine tasks and passive execution are your comfort zone, this role will not be the right fit.
We are also not looking for someone who treats this as a side role. This position requires consistent daily attention, reliable communication, and genuine investment in the mission of the business.


Required Application Step: Paid Trial Task
All finalists will be asked to complete a paid trial task before a final hiring decision is made. The trial task will involve:
Drafting three social media posts from a piece of content Dr. Manning provides
Scheduling a mock calendar week based on a scenario provided
Formatting one newsletter section in Canva using brand guidelines provided
This task will be compensated fairly. Applications that do not include willingness to complete a paid trial will not advance.


How to Apply
Please submit the following:
Your resume or professional profile
A short introduction of 3 to 5 sentences explaining why this role fits your background and working style
Two to three examples of relevant experience — scheduling, inbox management, social media support, or research
Your current availability and weekly hours capacity
Your hourly rate
Attention to Detail Requirement: Please include the phrase "grief-informed" in the subject line of your application. Applications without this phrase will not be reviewed.