Operations Manager with Digital Marketing experience

• About Us •
At Triforce, we are on a mission to scale rapidly, and we know that sustainable growth is impossible without world-class operations. We build innovative solutions, but our success relies on the engine running behind the scenes.

That’s where you come in. We are looking for an Operations Manager who looks at chaos and naturally sees order, systems, and efficiency. If you are a master of digital workflows, an expert project orchestrator, and a natural builder of high-performing teams, this is your invitation to make a massive impact.

• The Mission •
As our Operations Manager, your ultimate goal is to create operational excellence that enables speed-to-scale. You will be the architect of our internal ecosystem. Reducing friction, building repeatable processes, and ensuring flawless day-to-day execution as we enter our next phase of business growth.

•• Key Outcomes You’ll Own:

• Operational Flawlessness: Maintain an elite standard of execution, ensuring high-quality, on-time completion of daily team tasks and client deliverables.
• System Architecture: Build, document, and maintain our key business systems, CRM, and Single Source of Truth to eliminate bottlenecks.
• Team Scaling: Build a robust hiring and onboarding process from scratch, enabling us to acquire key roles within 90 days and fully onboard new hires within 30 days.
• SOP Adherence: Establish, update, and drive 100% team adoption of standard operating procedures across all departments.

•• What You’ll Do Daily ••

••••• Systems & Process Engineering
• Document, update, and enforce robust SOPs across all departments to eliminate "dropped balls."
• Design and optimize tools, automations, and our company-wide tech stack to maximize team efficiency.
• Audit existing workflows consistently to eliminate friction and bottlenecks.

••••• Project & Task Execution
• Create, manage, and oversee project timelines, dependencies, and execution from kickoff to completion.
• Build and optimize task management systems so the team always knows their highest-priority focus.

••••• Team Enablement & Recruitment
• Own the hiring pipeline and create structured training processes.
• Train and mentor new tea ---------- mbers on internal systems, setting them up for immediate success.

••••• Day-to-Day Oversight & Reporting
• Maintain total visibility into daily operations to proactively solve issues before they escalate.
• Maintain internal dashboards, trackers, and checklists to report clear project statuses directly to the CEO.
• Facilitate seamless company-wide communication via an intentional meeting structure.

••• Who You Are (Competencies) •••

• A Systems Thinker: You don't just fix symptoms; you fix root causes. You see the interconnections across business functions and naturally create order from chaos.
• Technical Aptitude: You love exploring, implementing, and optimizing tools, CRMs, and platforms. Designing flawless digital workflows is a strength of yours.
• An Exceptional Project Manager: You have a proven track record of managing teams to collaborate and meet deadlines consistently. Your organizational skills are unmatched.
• A Persuasive Communicator: You don't just build systems; you get people excited to use them. You can rally a team, change behaviors, and drive strict adoption of new processes.
• Obsessively Detail-Oriented: You take pride in ensuring nothing slips through the cracks, supporting the team so that quality standards are always met.

••• Our Core Values •••

• Accountability
• Authentic Communication
• Innovation
• Honesty and Transparency
• Simplicity and Efficiency
• Customer-Centricity
• Collaboration

• What We Offer•

• At Triforce Digital Marketing, we pride ourselves on cultivating a positive, growth-oriented work environment that supports both professional success and personal well-being. As part of our team, you will enjoy:
• Hands-On Experience: Direct involvement in real-world digital marketing campaigns.
• Performance Bonuses: Opportunities to earn bonuses upon hitting specific goals and milestones.
• Work-Life Balance: A flexible schedule of 10–15 hours per week to fit your lifestyle.
• Premium Tools: Full access to industry-leading marketing platforms to sharpen your skills.
• Career Growth: A clear pathway to permanent roles and advancement post-review.


A plus but not required: Has experience with ClickUp

If you are a results-driven Operations Manager with a passion for digital marketing, we would love to hear from you! To be considered, please submit your application via this form: ---------- / ---------- /f/a ---------- /VRLFUF5TDAZNPI1QXJ