Operations Manager - Ecommerce/Dropshipping Remote Team

About the Role

We're a fast-growing EU e-commerce business doing $4m+/year in revenue with 12 people team. We run a lean, remote team across multiple markets and we move fast. We need an Operations Manager who can take the operational load off the founder so we can scale without chaos.

This is a high-ownership, low-handholding role. You will run the system, not wait to be told what to do next.

What You'll Own

Day-to-Day Operations

Run the weekly team rhythm — standups, task tracking, follow-ups
Own ClickUp and Notion: keep SOPs clean, tasks moving, pipelines organized
Coordinate between funnel builders, Facebook manager, and creative team, customer service and bookeper.
Onboard new hires: contracts, NDAs, tool access, checklists

Financial Operations

Monthly cash flow check: compile total salaries + all subscriptions + fixed costs per day
Subscription audit: flag unused tools, catch billing errors, present findings
Work with our finance specialist on bookkeeping inputs
Present a clean monthly one-pager to the founder — no raw data dumps

Infrastructure & Compliance

New market setup: domain, email, store, payment processor coordination
Backup entity setup: research and open Stripe/PayPal accounts
Handle payment processor ban responses: coordinate store replacements,

Hiring

Source and screen candidates for open roles
Run first-round interviews and skills tests
Present shortlist to founder — founder does final 30-minute call only

SOP Management

Build and maintain SOPs for all repeatable processes
Document new workflows as the business grows
Keep the team accountable to documented processes


You're the Right Person If

-You've operated in remote teams before, ideally in e-commerce or digital marketing
-You're obsessed with systems — you can't stand a process that isn't documented
-You're comfortable with numbers: cash flow, salary totals, subscription costs
-You communicate in clear, short messages — no fluff
-You can work across multiple tasks without needing daily direction
-You've used ClickUp or similar project management tools at a serious level
-You understand how online advertising businesses work (Meta ads, Shopify, funnels) — you don't need to run ads, but you need to understand the context

Nice to Have

-Experience working with multi-entity companies (different legal entities, markets, payment processors)
-Familiarity with Stripe, PayPal, Wise, Airwallex
-Basic financial reconciliation experience
-Hiring experience in the Philippines or Southeast Asia

Details

Remote — Philippines preferred, other timezones considered
Full-time
Salary: $1,000–1,500$/month depending on experience
Start: ASAP
How to Apply

Send a short message covering:

-One system or process you built from scratch that the team actually uses today
-Your experience with financial reconciliation or cash flow tracking
-Your ClickUp/Notion/Google Sheets or any other project management tool experience
-What area do you like in in operations managment
-What are your hourly rate

Applications without this will not be reviewed.