Operations Manager

Job Title: Admin & Operations Manager

???? Location: Remote

???? Job Type: Full-Time

???? Industry: B2B, Travel, Event Management



About the Role

Klerk is a fast-growing B2B SaaS company revolutionizing event and business travel logistics. We’re seeking a detail-oriented, empathetic, and highly organized Operations Manager to join our team and hit the ground running!



Klerk is a B2B SaaS that offers a unified platform to manage all events travel logistics to ensure success and ROI.

Klerk distinguishes itself with a highly personalized approach, offering tailored recommendations and detailed planning tools that empower event organizers and businesses to make informed decisions effortlessly. This bespoke guidance, combined with all-encompassing platform, not only streamlines the event and travel logistics management process but also significantly boosts profitability. Our innovative software supports a freemium model, providing unparalleled value and compelling competitors to rethink their strategies in the face of Klerk's advanced, customer-centric solutions. This strategic focus ensures that every user benefits from customized, actionable insights that simplify complexity and drive success.



As an Operations Manager, you will play a critical role in supporting day-to-day operations, coordinating internal processes, assisting with client and partner communications, and ensuring organizational excellence across departments.



Duties and Responsibilities



Provide administrative support to leadership and cross-functional teams
Coordinate internal operations, scheduling, and task management
Assist with onboarding processes for clients, partners, and tea ---------- mbers
Support contract management, documentation, and compliance tracking
Maintain and update CRM systems, internal dashboards, and reporting tools
Organize meetings, prepare agendas, and follow up on action items
Assist with vendor communications and operational workflows
Monitor and improve internal processes for efficiency and scalability
Support finance-related admin tasks (invoices, tracking payments, reconciliations)
Collaborate closely with Sales, Product, and Customer Success teams to ensure smooth execution
Prepare reports and summaries for leadership


Please note this is a growth-focused position within a fast-paced, early-stage startup environment, with significant opportunity to grow into broader operational leadership roles.



Preferred Qualifications



Strong organizational and project management skills
Experience in administrative, operations, or startup environments preferred
Exceptional attention to detail
Ability to manage multiple priorities and meet deadlines
Strong written and verbal communication skills
High level of discretion and professionalism
Comfortable working in a fast-moving, remote environment
Proactive mindset and problem-solving attitude
Tech-savvy (experience with CRM tools, project management software, Google Workspace, etc.)