Operations Coordinator – Remote Team Success

Full-Time | 9:00 AM – 5:00 PM CST

## About the Role

We are looking for an Operations Coordinator who will support and guide our remote tea ---------- mbers throughout their journey with the company.

This role focuses on onboarding, engagement, retention, coaching coordination, time-off administration, milestone tracking, and ensuring tea ---------- mbers have a positive and successful experience.

You will serve as a key point of contact for our remote professionals and play an important role in maintaining engagement, accountability, communication, and operational excellence.

We are intentionally looking to hire above the minimum requirements. Communication skills, ownership, professionalism, emotional intelligence, and a genuine desire to help others succeed are just as important as experience.


## Key Responsibilities

* Coordinate onboarding for new remote tea ---------- mbers
* Conduct 30, 60, and 90-day follow-ups
* Support engagement and retention initiatives
* Coordinate coaching and development programs
* Manage PTO and milestone tracking
* Support insurance and employee-related programs
* Maintain accurate tea ---------- mber records
* Coordinate recognition and engagement activities
* Conduct exit interviews and offboarding coordination
* Partner with Operations, Training, Recruiting, and Leadership teams
* Ensure tea ---------- mbers receive timely communication and support

## Non-Negotiable Requirements

### Exceptional Communication Skills

You must be comfortable communicating with people daily and building positive relationships across the organization.

### Strong Attention to Detail

You should be highly organized and capable of managing multiple priorities while maintaining accuracy.

### Positive Personality & Emotional Intelligence

We are looking for someone who genuinely enjoys helping others succeed and can navigate different personalities professionally.

### Ownership Mentality

You take initiative, follow through on commitments, and solve problems without needing constant direction.

### Comfortable With Meetings

This role involves regular communication, check-ins, coaching coordination, and team engagement activities.

### Do Not Apply If

* You dislike meetings
* You avoid communicating with people
* You struggle with follow-through
* You prefer working completely independently
* You are looking for freelance projects or side gigs
* You are unable to commit to a full-time schedule

## Preferred Experience

* People Operations
* Employee Experience
* Human Resources Coordination
* Team Engagement
* Operations Support
* Training Coordination
* Recruiting Coordination
* Customer Service Leadership
* Community Management

Experience supporting remote teams is highly preferred.


## Benefits

* Health Insurance
* Paid U.S. Federal Holidays
* Paid Time Off
* Long-Term Career Growth
* Professional Development Opportunities
* Ongoing Training & Support


## Important Information

This is a full-time position.

### Schedule

Monday – Friday
9:00 AM – 5:00 PM CST

We are seeking professionals looking for a long-term career opportunity.

This is not a freelance, project-based, or side-gig position.


## How to Apply

Please submit:

1. A recent Loom video introduction

### Loom Video Instructions

In your Loom video, please answer:

* Tell us about yourself
* Walk us through your professional background
* Describe your experience supporting employees, teams, or people-focused initiatives
* Share an example of how you helped improve someone's experience at work
* Explain why you would be a strong fit for this role

Applications submitted without a Loom video will not be considered.