Operations Coordinator

We’re looking for a highly organized, proactive operations coordinator to support the Leadership & Innovation Lab. You’ll play a key role in managing the full lifecycle of our programs — from planning and logistics to execution and wrap-up — ensuring every initiative runs smoothly and on time. This is a fully remote, full-time position ideal for someone who takes initiative, follows through, and communicates clearly in a fast-paced environment.

WHAT YOU’LL DO
• Support the end-to-end lifecycle of Leadership & Innovation Lab programs — including planning, coordination, execution, and closeout
• Manage logistics, timelines, and administrative tasks across multiple programs simultaneously
• Proactively identify and flag errors, gaps, or risks before they escalate
• Coordinate with participants, partners, and internal stakeholders to ensure smooth program delivery
• Respond to communications and requests promptly, keeping all parties informed
• Support ad hoc projects and adapt to shifting priorities as programs evolve

WHAT WE’RE LOOKING FOR
• Goal & task oriented — sees tasks through to completion with clear priorities
• Follows instructions clearly — executes tasks accurately with minimal handholding
• Flags errors independently — spots issues and raises them proactively
• Flexible & eager to learn — adapts quickly and welcomes new challenges
• Quick response time — communicates promptly and keeps the team unblocked
• Detail oriented — organized and thorough with a low error rate
• Culturally competent — able to work effectively across diverse cultural contexts and with stakeholders from varied backgrounds
• Strong written English communication skills

NICE TO HAVE
- Prior experience in program operations, event coordination, or administrative support
- Familiarity with project management or task-tracking tools
- Experience supporting leadership development, education, or innovation programs