Operations Assistant

Twin Oaks Real Estate is looking for a highly organized, resourceful, and self-motivated Operations Assistant to support our Director of Operations and help keep our brokerage running smoothly and efficiently.

This is not a repetitive admin role - every day is different. One day you may be building reports in Google Sheets, updating systems, or training another VA. The next day you may be helping agents over Zoom, researching new platforms, organizing conference notes, or improving internal processes.

We are looking for someone who communicates extremely well, learns quickly, takes initiative, and can stay productive without constant supervision.

Responsibilities
Supporting the Director of Operations and other staff with admin and operational tasks
Building and updating Google Sheets and reports
Updating systems, processes, and training materials
Assisting with scheduling, email communication, and organization
Communicating with agents via Zoom, phone, Slack, and email
Researching new tools and process improvements
Training other VAs or staff on workflows and systems
Helping improve efficiency across the company

Requirements
Previous real estate experience required
Strong Google Sheets skills required
Excellent written and verbal English communication skills
Strong Zoom/video communication confidence
Highly organized and detail-oriented
Resourceful problem solver
Self-motivated and able to work independently
Strong sense of urgency and follow-through
Comfortable managing multiple tasks and changing priorities

Preferred Qualifications
California real estate experience
Experience with Follow Up Boss
Experience with Zillow platforms
Experience with Google Workspace
Experience with Asana and Zapier
Experience creating SOPs or training materials

Additional Information

AI tools are normal and encouraged in this role, but candidates should also be able to think critically and complete tasks independently without relying on AI.

This role is best for someone who enjoys problem-solving, learning new systems, and working in a fast-paced environment where no two days look the same.

Schedule & Compensation
Full-time
Monday-Friday
8:00 AM - 5:00 PM PST
Remote position
$6/hour
Accrued PTO
Performance bonuses
Opportunity for growth

About Twin Oaks Real Estate

Twin Oaks Real Estate is a stable and growing California real estate brokerage with over 250 agents and 20+ staff members. We are focused on innovation, efficiency, agent support, and building systems that help our team operate at a high level.

This is an opportunity to build a long-term career with a collaborative and supportive team.