Medical Virtual Assistant for Psychiatric Practice (Long-Term Position)

Title:

Part time or Full-Time Medical Virtual Assistant for Psychiatric Practice (Long-Term Position)

Description:
We are a growing psychiatric mental health practice seeking a reliable, professional, organized, and detail-oriented Medical Virtual Assistant to support patient communication, administrative tasks, clinical workflow, and business growth initiatives.

We are looking for someone proactive, compassionate, and interested in growing long-term with the practice.

**Responsibilities:**

* Answer incoming phone calls and return missed calls
* Respond to patient text messages and emails professionally
* Schedule and reschedule patient appointments
* Complete prior authorizations and insurance-related tasks
* Assist with disability/FMLA paperwork and administrative forms
* Help with documentation support, chart preparation, and chart organization
* Follow up with patients regarding appointments, forms, and documentation
* Conduct outreach to referral sources (therapists, PCPs, pediatricians, etc.)
* Assist with social media management and business growth initiatives
* Create social media content/posts for approval
* Respond professionally to social media messages and inquiries

**Requirements:**

* Excellent English communication skills (written and verbal)
* Friendly and professional phone presence
* Strong organizational and multitasking skills
* Detail-oriented, responsive, and dependable
* Healthcare, mental health, or medical office experience preferred
* Experience with documentation/chart preparation is preferred
* Experience with social media management is a plus
* Comfortable working during US business hours
* Reliable high-speed internet connection and private workspace

**Hours:**

* Part time or Full-time
* Long-term position

**Pay:**

* $4–6/hour depending on experience and qualifications

**To Apply:**
Please send the following:

1. Your updated resume
2. A short voice recording introducing yourself
3. Your experience in healthcare, mental health, or medical virtual assistant work
4. Your experience with documentation/chart preparation
5. Your experience with phone calls, scheduling, and patient communication
6. Your experience with social media management/content creation (if applicable)
7. Your internet speed test results
8. Your available working hours in Pacific Standard Time (PST)

We are looking for someone dependable, kind, organized, and interested in becoming a long-term part of a growing psychiatric practice.