Medical Assistant

Virtual Medical Assistant (Full-Time | Remote | Healthcare)

Dynamic Med – US-Based Family Practice
We are a growing family medicine clinic in the United States seeking a reliable, detail-oriented Virtual Medical Assistant to join our team full-time.
This is a long-term position with consistent hours, structured workflows, and opportunities for advancement.


???? Role Overview

You will support daily clinic operations by:
Managing patient charts, lab results, and clinical documentation?

Handling prior authorizations and insurance coordination?

Processing medical equipment orders?

Managing and organizing patient documents?

Supporting HEDIS quality measures and reimbursement initiatives?



???? Work Schedule

Full-Time: 40 hours/week?

Monday–Friday?

8:00 AM – 5:00 PM Central Time (USA) (Night shift PH)?



???? Compensation?

Long-term growth opportunity?



? Key Responsibilities

1. Medical Chart, Lab & Documentation Management

Upload and organize lab results into Tebra (EHR)?

Update patient medical histories with accurate information?

Prepare patient charts before appointments?

Maintain completeness and accuracy of all records?



2. Document Management & Coordination (NEW – Highlighted Role)

Collect, organize, and upload patient documents (IDs, insurance cards, referrals, forms)?

Ensure all documents are correctly labeled and filed in patient charts?

Track missing documents and proactively follow up with patients?

Manage intake forms, consent forms, and clinical questionnaires?

Maintain clean, structured, and audit-ready documentation systems?

Ensure all records meet HIPAA compliance standards?



3. Prior Authorizations

Process medication and test authorizations?

Communicate with insurance companies?

Submit clinical documentation?

Track approvals, denials, and follow-ups?



4. DME (Medical Equipment) Coordination

Fax orders to vendors?

Track delivery status?

Follow up on authorizations?

Keep providers updated?



5. HEDIS & Billing Support

Track care gaps (screenings, chronic care)?

Support completion of quality measures?

Assist with documentation tied to insurance incentives and reimbursements?



6. Patient Preparation & Admin Support

Contact patients for missing information?

Verify insurance coverage?

Ensure all documentation is complete before visits?



???? Requirements

Experience

2+ years in:?

Medical Virtual Assistant OR?

Healthcare admin / clinic support?



Skills & Knowledge

EHR experience (Tebra/Kareo preferred)?

Strong understanding of:?

Medical terminology?

Clinical workflows?

Insurance processes?

Prior authorization experience (required)?

Strong document organization skills (VERY important)?



???? Technical Requirements

Reliable high-speed internet?

Backup internet preferred?

Quiet, secure workspace (HIPAA compliance)?

Computer capable of multitasking systems??



? Preferred

Experience with:?

Document-heavy workflows (medical records, referrals, intake forms)?

DME coordination?

HEDIS measures?

US healthcare system?



???? What We’re Looking For

Extremely detail-oriented (document accuracy is critical)?

Organized and system-driven?

Proactive (follows up without being told)?

Strong written and verbal English?

Reliable and long-term focused?



???? IMPORTANT – How to Apply ????

To be considered:
Start with:?“Dynamic Care Starts Here”?

Answer:?

What EHR systems have you used??

Describe your document management experience?

Describe your prior authorization experience?

Have you worked with US healthcare??

Attach:?

Resume?

1–2 minute voice intro?



???? Why Join Us

Long-term stability?

Clear systems and workflows?

Supportive team environment?

Growth into senior or lead VA roles?

Work with a clinic focused on compassionate care?

Here’s a professional, ready-to-paste HIPAA Compliance section tailored for your OnlineJobs.ph posting and aligned with remote healthcare VA expectations:


???? HIPAA Compliance & Data Security

This role requires strict adherence to HIPAA (Health Insurance Portability and Accountability Act) guidelines. Protecting patient information is a top priority at Dynamic Med.
Key Responsibilities

Maintain strict confidentiality of all patient health information (PHI) at all times?

Access, handle, and store patient data only within approved systems (Tebra, secure platforms)?

Ensure that all documentation, uploads, and communications are accurate, secure, and compliant?

Never share patient information through unauthorized channels (personal email, messaging apps, etc.)?



Remote Work Security Requirements

Work from a private, secure, and quiet workspace?

Use a password-protected computer with updated security software?

Ensure screens are not visible to others during work?

Use secure internet connection (no public Wi-Fi)?

Lock your device when away from your workstation?



Compliance Expectations

Complete HIPAA training upon hiring and ongoing refreshers?

Immediately report any suspected data breaches or security concerns?

Follow all clinic protocols for handling, storing, and transmitting PHI?

Access only the information necessary to perform assigned tasks (minimum necessary rule)?



Zero-Tolerance Policy

Failure to comply with HIPAA regulations or any breach of patient confidentiality will result in immediate termination.


What We Value

We are looking for someone who:
Takes data privacy seriously?

Is trustworthy and professional?

Understands the importance of protecting patient information?

Treats every patient record with the same level of confidentiality as an in-person healthcare provider?