Leasing + Property Operations VA (US LTR) – Part-Time (9AM–1PM ET)

We’re hiring a reliable VA with real US long-term rental (LTR) leasing/property management experience. You’ll run lease-up and keep PM ops moving (maintenance coordination, rent follow-ups, turnovers) using RentRedi + simple trackers.
Portfolio includes 2 mid-term rentals (average stays ~2 months). STR is used only to fill vacancies (not full-time hosting).

PAY / STARTING RATE
- If you already have the skills to run lease-up + rental ops with minimal training: PHP 22,000–30,000/month
- If significant training is required: PHP 18,000/month for the first 30 days, then moves into the PHP 22,000–30,000 range based on performance

No bookkeeping. No QuickBooks.

WHAT YOU’LL DO
- Lease-up: inquiries -> showings -> applications -> screening -> lease signing -> move-in
- Rental ops: maintenance coordination + rent follow-ups + turnovers
- Keep trackers updated daily (portal-first communication)

MTR/STR (Light Support – When Needed)
- Template-based guest messages (pre-arrival/check-in/checkout)
- Turnover coordination (cleaner scheduling + checklist + photos)
- Escalate urgent issues to the manager

REQUIREMENTS
- Philippines-based
- Proven US LTR leasing/rental ops experience (Airbnb-only is not enough)
- Strong written + spoken English (video required)
- Reliable internet + backup connection
- Comfortable with a 5-minute live call for finalists

Voice + Work-from-Home Experience (Non-negotiable)
- At least 12 months BPO/call center experience OR 12 months voice-heavy customer support experience (inbound/outbound calls)
- At least 6–12 months work-from-home experience with a proven stable setup
- Backup internet required (pocket Wi-Fi or second ISP)
- Quiet workspace + headset

Not a fit if: first-time work-from-home VA, Airbnb-only experience, or no backup internet.

HOW TO APPLY (REQUIRED)
Put PM031526 on the first line of your OLJ message, then include:
1. Confirm schedule works (Mon–Fri 9AM–1PM ET, no overlap job)
2. Years of US leasing/LTR rental ops experience + tools used (RentRedi/AppFolio/Buildium/etc.)
3. Lease-up steps (6 steps)
4. Maintenance coordination steps (5 steps)
5. Confirm you meet the voice/WFH requirement (BPO/voice-heavy role + WFH experience + backup internet)
6. VIDEO LINK (Required): 90 sec–2.5 min using the script below (say PM031526 at the end)
7. RESUME LINK (Required): attach in OLJ or Google Drive link to PDF (set sharing to “Anyone with the link can view”)
8. Weekend triage (be specific):
You start Monday 9:00 AM ET and see these 3 messages came in:
A) Prospect: “Is it available? Can I see it today?”
B) Tenant: “Kitchen sink leak is getting worse.”
C) Tenant: “I’ll pay rent Friday” (rent is 5 days late).
In your reply, give:
The order you handle A/B/C and why (one sentence)
The exact first message you send for each (A, B, C)
What you would log in the tracker for each (status + next action + due date)
Keep it under 200 words.

VIDEO SCRIPT (90 sec–2.5 min)
Name + City/Province + confirm schedule (Mon–Fri 9–1 ET)
One lease-up you handled + your steps
Maintenance coordination steps + follow-up to completion
Late rent follow-up cadence + how you log promises-to-pay
Internet speed + backup + why you’re great at follow-up/trackers
End: “My application code is PM031526.”