Inbound Logistics Manager

Now Hiring: Inbound Logistics Manager
The Inbound Logistics Manager owns end-to-end inbound logistics and client-facing logistics operations at Teton. This role manages international inbound freight from suppliers to Teton facilities and 3PL partners, oversees freight forwarder relationships and rate negotiations, and centralizes logistics responsibilities currently spread across multiple teams. The Inbound Logistics Manager also leads inbound logistics support staff and partners closely with Operations, Warehouse, Sales, Finance, and Client Services to ensure reliable, cost-effective, and scalable logistics execution.
Full-time: 40 hours a week, Mountain Standard Time
Reports to: Director of Operations

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Key Responsibilities:
Inbound Logistics
• Manage end-to-end inbound freight from international suppliers to all Teton facilities and Canadian 3PL partners.
• Coordinate directly with factories on readiness dates, booking lead times, ship windows, INCOTERMS, and routing compliance.
• Manage container bookings, shipment tracking, and coordination with freight forwarders and customs brokers.
• Ensure accuracy and compliance of all import documentation, packaging specifications, labeling, and shipping requirements.
• Maintain accurate inbound shipment records and visibility using Fishbowl Inventory.
• Analyze freight spend, transit times, and landed costs to drive efficiency and negotiate competitive rates.
Client Logistics
• Own client-facing logistics for both U.S.-based clients and international distributors.
• Manage international client and distributor shipments, including export documentation and coordination with client-appointed forwarders.
• Serve as the primary logistics point of contact for clients and distributors, ensuring clear communication and proactive issue management.
• Support Sales and Client Services with accurate shipment data and delivery updates.
Team Leadership
• Supervise and support inbound logistics administrative staff and Online Specialist(s).
• Define workflows, ownership, and communication standards across the logistics team.
• Provide training, feedback, and process documentation to support accuracy, efficiency, and scalability.
Cross-Functional & Strategic Collaboration
• Partner with Operations, Purchasing, Warehouse, Sales, Client Services, and Finance to align logistics execution with business needs.
• Build and maintain strong relationships with freight forwarders, brokers, and carriers.
• Identify and implement process improvements to enhance efficiency, cost control, and data accuracy.
• Support long-term logistics strategy, scalability planning, and risk mitigation initiatives.
• Setup of additional fulfillment centers as needed and manage inventory movement between locations.
• Support outbound logistics needs and assist with carrier and process improvements.

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Qualifications
• 5+ years of experience in international logistics, freight forwarding, or supply chain management
• Strong knowledge of international shipping, INCOTERMS, customs compliance, tariffs, and import/export documentation
• Experience managing freight forwarders, carriers, and customs brokers
• Proven ability to analyze freight costs and negotiate rates
• Experience leading or supporting logistics or operations teams
• Strong organizational and communication skills
• Experience with inventory or ERP systems (Fishbowl a plus)

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