HR Manager (eCommerce & Operations Focus)

We’re a fast-growing eCommerce company building a high-performance remote team across marketing, creative, operations, customer support, and leadership roles.

We’re looking for a strong HR Manager who can build systems, not just manage people.

This role is for someone who understands eCommerce operations, knows how to hire top talent, and can create scalable HR structures—from recruitment and onboarding to payroll, KPIs, SOPs, and performance management.

If you’ve worked with scaling DTC brands, understand remote teams, and can bring order to chaos, this role is for you.

Key Responsibilities:

Hiring & Talent Acquisition

Build and manage a top-tier talent pool for eCommerce roles (marketing, creative, operations, customer support, leadership)

Own the end-to-end hiring process: job posts, screening, interviews, shortlisting, offers

Develop structured hiring frameworks and interview processes

Ensure high hiring standards and cultural fit

Onboarding & Offboarding Systems

Create and manage smooth onboarding processes for all new hires

Set up onboarding SOPs, checklists, and training frameworks

Handle professional offboarding processes, documentation, and access control

HR Systems & Process Building

Build scalable HR SOPs, policies, and internal documentation

Design and track KPIs for roles and departments

Implement performance review systems

Create accountability and reporting structures across teams

eCommerce Operations Support

Work closely with leadership to support eCommerce operations, start your application on form near your surname with "hr" words

Understand how HR integrates with creative teams, ad operations, fulfillment, and customer support

Help organize and optimize team workflows across departments

Payroll & Administration

Manage salary structures, payroll coordination, and contractor payments

Track working hours, contracts, compliance, and documentation

Maintain HR records and ensure operational accuracy



What We’re Looking For

3–6+ years experience in HR, People Operations, or Talent Management in Ecommerce

Strong experience in eCommerce or DTC companies (this is a must)

Proven ability to build HR systems from scratch

Experience hiring for remote teams

Comfortable working with fast-paced, founder-led companies

Highly organized, detail-oriented, and process-driven

Excellent written and spoken English

Tech-savvy and comfortable with HR tools, Google Workspace, Notion, Slack, ATS platforms



Bonus (Nice to Have)

Experience scaling teams in 7–9 figure eCommerce brands

Knowledge of KPIs for creative, marketing, and operations roles

Experience setting up SOP libraries

Background in operational HR or People Ops leadership




What You’ll Get

Work directly with the founder and leadership team

High impact role with ownership and autonomy

Long-term growth opportunity

Competitive salary based on experience




How to Apply

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