GoHighLevel Expert | SaaS Account Manager

Made Easy CRM is seeking a full-time Account Manager who is a highly skilled technical specialist with expertise in GoHighLevel (GHL) and has extensive experience in creating multi-step complex automations with webhooks & API integrations from third party platforms. Our choice to hire must also have a high level of communication in English to speak directly with customers both on video chat as well as text communications, supporting the company in onboarding clients, and retaining them.

PLEASE READ THE ENTIRE JOB POSTING. There are very SPECIFIC INSTRUCTIONS we ask you to follow as you apply. If these instructions are not followed, you will not be considered for employment. We are excited to hear from YOU!


JOB SUMMARY:
The Account Manager we hire will be working on U.S. time zones, full-time 8 hours a day, 5 days a week, helping to onboard on troubleshoot clients of the Made Easy CRM. And, on a regular basis will be communicating directly with external development teams. Internally you’ll communicate every day with in Slack and discuss current clients onboarding progress as well as technical support tickets. You’ll be using ---------- to track onboarding and provide updates daily to your supervisor, your team, and to clients. The Account Manager will also have incredible advancement opportunities; because, we are looking to build a team of account managers. If you have the aptitude and desire to hold a leadership role, you’ll have the opportunity here.

The ideal candidate will have experience working in a fast-paced environment, have excellent organizational skills, and the ability to prioritize tasks. The right candidate for the Account Manager will also provide daily updates of client accounts at the end of their work day.


KEY RESPONSIBILITIES:
Leverage existing as well as develop, test, refine, and implement new workflows, automations and integrations within GoHighLevel for clients who use our white-labled and customized Made Easy CRM
Communicate directly with the clients with clarity and a high level of customer engagement while troubleshooting issues that may arise during onboarding.

Stay abreast of the latest technologies and apply them to improve our systems and processes.
Prompt engineering / script writing for our conversational ai technology built on the SimpleTalk ai platform.
Communicate directly with the development team at SimpleTalk on behalf of Made Easy CRM and clients of Made Easy CRM


REQUIREMENTS:
Proven mastery of the GoHighLevel platform
Strong problem-solving skills & ability to make good decisions under pressure.
Ability to learn new technologies rapidly and apply them to business needs.
Experience in ground up API development is highly desirable but not required.
Experience using ---------- is highly desirable but not required.
Apply for this role via email, not internally within OnlineJobs


BENEFITS:
PhilHealth: Eligibility begins after 90 days of employment
SSS: Eligibility begins after 90 days of employment
13th Month: We pay the 13th month


HELPFUL INFORMATION:
Made Easy CRM was founded by Real Estate Investing Made Easy (or REI Made Easy, INC). We are a real estate investing education company who also invests in real estate and business development and growth, including in tools and growth within our weekly Made Easy Mastermind. We teach and train on systems to benefit employees who love their jobs, and have a 95% employee retention rate as a result of those systems. Part of that process is what we’ll cover now: Please apply only by sending an email to ---------- and make the title exactly: I am your account manager for the the Made Easy CRM
Please share your resume attached to this email, and within the email please explain why you feel you would be the perfect fit to join the team as our new Account Manager.
Also, please note that if you do not follow these simple instructions, your application will be rejected and you will not be considered for employment with our company. We’re excited to get your resume and look forward to potentially offering you an interview and meeting with you soon!

This is a full-time, long-term position with career growth opportunities. The position will start out with a trial period of part time that will graduate to full-time, within the first 90 days before benefits begin. There will be a minimum of 2 interviews. We are looking to hire within the next 2 weeks.