Full-Time Virtual Assistant (Remote)

About Us
Dangerously Fit is a global e-commerce fitness brand specializing in unconventional strength training equipment (steel clubs, maces, Bulgarian bags, flow ropes, aqua bags, etc.). We sell across Australia, the USA, UK, and New Zealand, and also provide online courses and certifications through our academy.

We’re growing fast and looking for a full-time Virtual Assistant (VA) to join our team. This role is vital for keeping our operations smooth, our customers happy, and our systems organized.

Key Responsibilities

You’ll be provided with full SOPs and training videos. Your role includes:
   •   Customer Support
      •   Respond to emails, social media messages, and WhatsApp enquiries
      •   Use templates for refunds, returns, and general questions
      •   Track orders and follow up with shipping partners when needed
   •   Order Management
      •   Process website and marketplace orders (Amazon, eBay, Etsy, TradeMe)
      •   Generate shipping labels using EasyShip and Shippit
      •   Coordinate with warehouses on stock levels and order issues
   •   Student Support
      •   Set up new students in the online learning portal
      •   Assist with login issues
      •   Issue certificates for completed assessments
   •   Operations & Admin
      •   Maintain spreadsheets (returns, product dimensions, lost/damaged orders)
      •   Update product data when required
      •   Order supplies (e.g., poly mailers) and manage account logins

Requirements
   •   Strong written English (clear, professional, friendly tone)
   •   Experience in customer support and e-commerce systems (Amazon, eBay, WooCommerce preferred)
   •   Comfortable with Google Workspace and spreadsheets
   •   Reliable internet and quiet workspace
   •   Detail-oriented, organized, and proactive in problem-solving

Compensation & Hours
   •   Full-time, remote position (40 hrs/week)
   •   Salary: ?50,000 – ?65,000/month, depending on experience
   •   Long-term opportunity with potential for growth

Application Instructions

Only applicants who follow these steps will be considered:
1. Submit a personalised video (see below)
2. Send your application email with subject line: “VA Application – [Your Name]”.
3. Attach your resume/CV.
4. Include your video link.

???? Special Application Requirement

?? Please read this carefully — only applicants who follow this step will be considered:
???? Submit a personalised video under 60 seconds introducing yourself.
Tell us why you’d be a good fit for Dangerously Fit.
Mention Dangerously Fit by name in your video so we know it was recorded just for this role.
Answer this quick test question: What’s your favourite productivity tool and why?
Upload your video to YouTube (unlisted), Google Drive, Dropbox, or anywhere we can access.
Include the video link in your application.

?? Generic or pre-recorded videos will not be considered. We’re looking for applicants who take the time to understand our business and follow instructions carefully.

Why Join Us?
   •   Be part of a fast-growing global fitness brand.
   •   Work directly with the founder.
   •   Long-term stability and opportunities to grow as we expand into new markets.