Executive Assistant

*PLEASE READ CAREFULLY. To apply for this position, a RESUME along with a VIDEO RECORDING is required. We will NOT respond to emails or interview candidates who fail to follow these guidelines. Thank you!

Our company is a remote platform located in the United States. We provide mental health counseling services via video and telephone. The working hours for this position are Monday through Friday, 10 AM — 7 PM CST. We work with a broad demographic population that suffers from a wide range of mental illnesses. We are looking for someone fluent in English, with great communication skills, who is energetic and compassionate, who has prior experience working in the mental health industry, and who has experience working abroad with US customers. A minimum of 3 years of management/administrative experience is required.

Our Company's website: ----------

Benefits:
- PTO
- Paid Holidays
- Quarterly bonus increase
- Health Insurance (post 1 year of employment)
- Mental Health Services Reimbursement
- + More

Job duties include, but are not limited to:

*Oversee Intake Department
Intake department responsibilities: Answering phone calls, screening client referrals, verifying insurance coverage, communicating client information to an assigned therapist, admitting clients into the client portal, scheduling appointments, and following up with pending referrals.

*Administrative Assistant would be expected to learn and perform these duties as needed.

*Provider Onboarding
Issuing Provider Onboarding Lists, credentialing new providers to health insurance panels, and any additional responsibilities to assist providers.

*Oversee Billing Department
Billing department responsibilities: Submitting insurance claims as needed, troubleshooting rejected claims, sending invoice statements to clients, following up with payment issues (outstanding private pay, co-pay, or coinsurance), preauthorization requests, reconciling insurance claims, updating electronic health records system to reflect client payments, prepare reports, etc.

*Administrative Assistant would be expected to learn and perform these duties as needed.

*Network and communicate with other vendors

*Advertise counseling services to local vendors and assist the owner with networking and contract development.

*Oversee Social Media and Advertising Platforms

*Assist with payroll and complete provide analytics

*Approve content, develop content, and set up provider profiles

*Provider training as needed to Intake Coordinators

*All other duties assigned within the capacity, scope, and experience of the Contractor’s abilities.

Detailed training will be provided for all responsibilities.