Discord Moderator

We're looking for hungry, motivated, and hardworking individuals to join our team as Customer Support Representatives and ---------- Moderators. If you can communicate
confidently in English and enjoy interacting with people from around the world—especially the U.S.—we want to hear from you.

Who We Are
We're a 3-year-old customer support company dedicated to giving our clients the best customer experience possible. We help businesses grow by handling their customer interactions, converting leads, and providing reliable, high-quality support.


What We're Looking For
We want tea ---------- mbers who are excited to learn, grow, and perform at a high level. You're a great fit if you have:
- A willingness to be trained and coached
- Strong English communication skills (especially in chat)
- A laptop/PC with a reliable internet connection and a backup option
- Fast and stable internet (required for workflow)
- The ability to respond quickly when contacted
- Basic sales or persuasion skills to help convert customers
- Emotional intelligence when dealing with client concerns
- Strong work ethic, reliability, and professionalism

Job Responsibilities
As part of our team, you will:
- Communicate with customers on behalf of our clients to ensure a smooth and positive experience
- Hanale inquiries, assist with concerns, and support customers effectively
- Provide sales pitches or conversion strategies to encourage customers to invest in our client's services
- Clock in/out and begin working as scheduled
- Represent our clients with professionalism and care

Work Schedule (PH Time)
Operations are conducted under the following shifts:

- Shift 1: 10:00pm - 6:00am

Compensation
- Starting Rate: $1.50 per hour

- Commissions: 3% sales commission (with potential to grow your base rate up to $4/hour depending on performance)

Awarded every cut-off based on overall account performance, adherence to company systems, and quality of execution.

Bonuses are structured to reward:
- Strong conversion performance

- Proper upselling and session stacking

- Consistent application of company messaging systems

- Discipline in following friction timing guidelines

- Overall team collaboration and reliability
Bonus eligibility is determined based on measurable performance metrics and manager evaluation.

Low Performance: 8% commission rate only for poor results

We reward hard work, quality performance, and consistent improvement.
How to Apply

Send your application and include "STELLAR SUPPORT" & preferred work schedule in your subject line.

We're looking for people who want to grow with us—if that's you, we'd love to meet you!