Customer Support / Nurturing Lead

HIRING: Customer Support / Nurturing Lead– Must Know GHL, Have High IQ, and Speak Fluent English
We're looking for a highly responsive, sharp, and personable customer support to join our team.

Your mission?
To nurture and qualify leads before they speak to our sales reps—ensuring every booked call is with a warm, serious, and qualified client.

Your Core Responsibilities:
Engage with leads via chat inside GoHighLevel (GHL) CRM

Request and collect clients' credit reports in PDF format prior to their scheduled call

Use our ChatGPT-powered qualification system to review reports and determine if the lead meets our criteria

If not qualified ? Cancel the call and professionally explain why

If qualified ? keep the call, confirm it, and keep the client engaged so they show up ready and much more committed.

Warm up the lead before the call—build rapport, answer light questions, and increase their commitment to showing up

Help ensure our sales reps ONLY speak with serious, pre-vetted prospects and not time wasters.

IF You Are:
Fluent in English (written communication must be smooth, clear, and professional)

Familiar with GoHighLevel (GHL) CRM

High IQ and fast on your feet—you’ll be reading credit reports and making logic-based decisions (with help from our AI tools)

Incredibly responsive and proactive

Available on USA Eastern Time hours.

Being available for 3 times a week team calls

Comfortable chatting with leads, giving clear instructions, and handling objections with confidence and empathy

Not afraid to cancel unqualified appointments (with respect and clarity)

Then please APPLY for this job. IF i like your profile i'll be sending you my calendar to schedule a interview call.