Customer Support Manager

Customer Support Manager
Monthly compensations ? $600/month Full-time
Start date: Immediate

About us:
We run a dropshipping business with multiple stores across different English speaking countries. We’re looking for long-term tea ---------- mbers who want to grow with us. Consistent contributors have clear paths to more responsibility and higher compensation.

What we provide:
Video training, SOPs, email templates, worksheets, and much more.

About the role:
You will be responsible for handling all customer inquiries, tracking KPI’s, reducing cashback, and keeping our chargeback rate low. Please answer the following questions to see if you’re a fit. Also send your number so I can reach out.

Do you have experience as a Customer Support Manager? If so, explain
Do you have experience with Shopify? If so, explain
Do you have experience with Gorgias?
Do you have experience with cashback funnels? If so, explain
Do you have experience with handling chargebacks through Shopify? If so, explain
What is your favorite fruit?
What tools have you worked with?
Do you have another job right now?
How many hours per week are you available?
What is your desired monthly compensation?

We review every application that follows these instructions. Looking forward to hearing from you.