Customer Service Rep With Experience With Shopify & Aliexpress

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TYPE OF WORK

Part Time

WAGE / SALARY

220

HOURS PER WEEK

TBD

DATE UPDATED

May 21, 2018

JOB OVERVIEW

Looking to hire a customer service rep with minimum 2 years experience who has knowledge of the following platforms:

Shopify
Aliexpress
Droppified
Customer service help desk app is preferred


The tasks needed include:
Responding to customer emails regarding refunds, tracking numbers, FAQs.
Handling customer complaints.
Talking to Aliexpress suppliers
Disputing Aliexpress orders.
Reporting on refunds/complaints.
Checking delivery status with suppliers
Go to Aliexpress.com, sign into my account and order product for our customers
Other admin tasks


Applicant needs to:
Speak fluent English both written and verbally
Be available for 2 Skype calls with me per week to give me an update


If you apply for this job you must:
Be available for a minimum of 20 hours per week
You must send me a picture of your work space from where you will be working

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