Customer Service Associate

- Answer tickets sent to Zendesk.
- Tagging the concern (e.g., messaging, templates, etc.) sent to Zendesk
- Coordinate with the supervisor for unfamiliar concerns.
- Sending reports by the end of the day on how many tickets were solved and what needs to be followed up.
- Call the client if necessary.

Perks:
- Quarterly Bonus
- Profit-sharing by the end of the year
- Fixed weekends off
- Free shuttle service
- Transportation Allowance
- Free Meal per day
- Free Snacks
- Free Parking space