Customer Service

We are looking for a reliable and motivated Customer Service Representative to join our growing e-commerce fashion brand.

Your responsibilities:

Respond to customer emails and live chat inquiries
Help customers with order tracking, refunds, exchanges, and general questions
Resolve issues in a professional and friendly manner
Maintain high customer satisfaction
Work closely with the team to improve customer experience

Requirements:

Strong English communication skills
Stable internet connection
Able to work independently and respond quickly
Previous customer service experience is a plus
Experience with Shopify, Gorgias, Zendesk, or similar tools is a bonus

What we offer:

Long-term opportunity
Flexible and remote work environment
Friendly and fast-growing team
Opportunity to grow within the company

We are looking for someone reliable, detail-oriented, and committed to helping customers in the best possible way.