Community Operations & Communications Vitual Assistant

Company: Peak & Pace Corporation
Location: Remote (Philippines)
Hours: Part-time, must overlap with New York (EST) hours — typically 10AM–2PM EST *(May range)*
Compensation: Competitive (based on experience, paid monthly via Wise or Payoneer)

About Peak & Pace

Peak & Pace is a fast-growing New York–based community and events brand that merges fitness, culture, and connection. We host large-scale runs, hikes, ski trips, and wellness experiences for a vibrant community of over 55,000+ members across NYC and beyond.

Our mission is simple: Community through movement.

Role Overview

We’re looking for a proactive, detail-oriented, and highly organized Community Operations & Communications Assistant to help manage day-to-day communications and event operations.
You’ll be the point person helping to coordinate across WhatsApp groups, handle event updates through POSH (our ticketing platform), and support general operations to keep everything running smoothly.

This role requires excellent English, strong communication skills, reliability, and the ability to stay calm under fast-moving situations. You’ll be working closely with the founder and the core team.

Responsibilities

Manage communications across 8+ WhatsApp group chats (event updates, reminders, announcements, responding to common questions, tracking RSVP changes).

Update and monitor event listings on POSH — add event descriptions, ticket links, edit details, respond to attendee inquiries.

Assist with community engagement: coordinate updates, handle DMs, send weekly reminders, gather feedback.

Support event logistics: assist with attendee spreadsheets, track payments, maintain checklists, liaise with vendors or partners as needed.

Help with scheduling & inbox management — replying to basic inquiries, flagging urgent items, and summarizing daily priorities.

Document systems & create SOPs for recurring workflows to keep operations efficient.

Coordinate with media & social teams (e.g., confirming content deadlines or announcements).

Light reporting: weekly summary of group engagement, response rates, and member inquiries.

Requirements

Based in the Philippines, with availability during U.S. Eastern Time (NYC)

Strong written and spoken English (professional but friendly tone)

Excellent organizational and multitasking skills

Experience managing community chats, customer support, or event coordination

Familiarity with tools like WhatsApp, POSH, Google Sheets, and Trello (or willingness to learn fast)

Reliable internet connection and computer/laptop

Previous experience supporting a U.S.-based team is a plus

Positive, community-driven attitude

Bonus Skills (Nice to Have)

Experience in event management, social media coordination, or customer service

Familiarity with Notion, Slack, Canva, or Klaviyo

Understanding of wellness, sports, or community-based brands

Why Join Us

Work directly with the founder of one of NYC’s fastest-growing community brands

Play a key role in shaping communications for events attended by hundreds of people weekly

Be part of a passionate, creative, and growing team that values initiative and collaboration

Long-term, stable role with growth potential into Operations or Community Manager

To Apply:
Please send:

A short intro video (1–2 minutes) explaining your experience and why you’d be a great fit

Your résumé or portfolio

Your availability (in EST) and expected monthly rate in USD

Send to: ----------
with the subject line:
“Community Operations Assistant – [Your Name]”