Client Onboarding Virtual Assistant (Facebook Ads Knowledge Required)

Location: Remote
Hours: Full-time (8 hours/day, Australian business hours)
Pay: $1,500–$4,000 AUD/month depending on experience

About the Role:
We’re a fast-paced, fast-growing Australian company looking for a highly professional Virtual Assistant to handle client onboarding via Zoom, with a focus on Facebook ads campaign setup.

This is a client-facing role. You’ll be responsible for running onboarding calls, reviewing client campaign forms, asking the right questions about their offer, liaising with our internal teams, and walking them through how we’ll launch their Facebook ad campaigns.

You will not be setting up ads, but a solid understanding of Facebook ads is non-negotiable. You must know the difference between lead gen and conversion campaigns, and how different business models and offers impact ad strategy.

Key Responsibilities:
Host 5–8 hours of Zoom onboarding calls per day with new clients

Speak confidently about their offer, business model, and Facebook ad campaign goals

Review and collect key campaign details via internal forms

Communicate with the onboarding and customer success team to ensure smooth setup

Walk clients through their ad account, explain next steps clearly

Set up Slack channels and confirm access to relevant resources (e.g., community, portal)

Perform light admin work post-call to keep client systems and communication tight

Must-Haves:
Excellent spoken and written English — this is a client-facing role

High-confidence on video — your camera must be on for every call

Prior experience with Facebook ads (not necessarily expert-level, but you must understand the basics)

Reliable internet connection and a professional working environment

Able to work Australian business hours, with flexibility to do overtime if required

Strong presentation, people skills, and emotional intelligence

Able to work fast, think clearly, and represent the company well under pressure

Bonus (but not required):
Experience working with coaches, agencies, or service-based businesses

Prior experience using Slack, CRMs, and managing client onboarding systems

Why Join Us:
You’ll be part of a serious, driven team that moves fast and rewards performance

Full training provided on our onboarding systems and workflows

High-growth role with clear development pathways

Work with a company that respects high standards and supports long-term careers

To Apply:
Send your resume and a short video (1–2 minutes) introducing yourself and outlining your experience with Facebook ads and client calls.


Email the following to ----------
Subject: Client Onboarding Virtual Assistant - [Your Name]

We’re excited to hear from driven people who understand the hustle — and are ready to level up.