Client Communications & Operations Virtual Assistant

Responsibilities:
• Handle client communication (calls, emails, texts, follow-ups).
• Manage client onboarding process.
• Follow up with clients after service (feedback, payments, reviews).
• Monitor and reply to emails professionally.
• Keep Thryv and Connecteam updated daily (training provided).
• Support team scheduling and internal communication.
• Ensure smooth operations and no dropped details.

Requirements:
• Excellent English (written & spoken).
• Customer service experience with international (U.S.) clients preferred.
• Strong organizational skills and attention to detail.
• Proactive, resourceful, and reliable.
• Comfortable using technology and willing to learn new tools.
• Consistent availability during 9 AM – 3 PM CST Monday to Friday.

Salary & Growth Opportunity
• Starting Rate: $4.00/hour (USD).
• Raises: $1.00/hour increase after 3 months based on performance (dedication, reliability, consistency). Potential for another $1.00/hour raise at 9 months.
• Paid weekly through OnlineJobs.ph EasyPay or your preferred method.
• Long-term, stable role with growth opportunities as the company expand

Traits We Value
• Proactive problem solver (takes initiative, doesn’t wait for reminders).
• Organized and detail-focused (triple checks work).
• Strong communicator (keeps you informed without needing to be asked).
• Loyal, dedicated, and consistent.
• Customer-first attitude with professionalism and empathy.

How to Apply

Please send:
1. Your updated resume.
2. A short introduction video (1–2 minutes) telling us about yourself and why you’d be a great fit (optional, but appreciated).
3. Samples of Canva designs.
4. Your OnlineJobs.ph profile link.