Appointment Setter / Customer Service Representative

Title: Appointment Setter / Customer Service Representative (Voice)

Company: California Garage Door Repair
Location: Remote
Salary: $5 / hour / bi-weekly

We are a well-established garage door company based in the United States, seeking a highly skilled and experienced Appointment Setter/Call Center Agent to join our team remotely. This role is ideal for a self-motivated professional with exceptional English language skills and a strong background in customer service and call center operations. If you thrive in a dynamic environment and are eager to contribute to our company's growth and success, we encourage you to apply.

Responsibilities:
- Handle inbound calls and schedule appointments for new customers seeking services.
- Assist customers, and resolve any issues professionally and promptly.
- Entering and managing data in the CRM system.

Qualification
- Prior experience in BPO and the ability to work independently in a fast-paced environment.
- Strong multitasking skills and a quick learning ability.
- Fluent and clear English communication ( B2 to C2 level proficiency).
- Fast and accurate typing skills while speaking with customers
- Familiarity with recording U.S. addresses accurately.
- A friendly and engaging phone demeanor—must sound natural, not robotic or monotonous.
- Ability to memorize scripts completely (100% accuracy).
- A stable internet connection and a reliable computer setup.
- Strong attention to detail, ensuring high-quality, accurate work.
- Self-motivated and proactive, with a strong sense of ownership over tasks.

If you're proactive, adaptable, and have a strong work ethic, we'd love to hear from you!
Please send the following:
- Link to your CV
- A brief introduction recording (audio)