Account Manager (Remote | Full-Time | Philippines-Based)

We're Hiring: Account Manager (Remote | Full-Time | Philippines-Based)
Marketing Done Right (MDR) is growing — and we're looking for a people-first, organized, and marketing-savvy Account Manager to join our team.
This isn't a "pass the message along" kind of role. We need someone who genuinely cares about client success, can confidently navigate conversations about SEO and Google Ads strategy, and knows how to keep multiple accounts running smoothly without anything slipping through the cracks. If clients consistently feel like they're in great hands with you — this role was built for you.

What You'll Be Doing
Serving as the primary point of contact for assigned client accounts via email and video calls
Leading monthly or bi-monthly client update calls with clear, transparent performance insights
Guiding new clients through a smooth onboarding experience during their first 30–60 days
Translating client goals, emails, and meeting notes into clear internal tasks and briefs in Asana
Coordinating between clients and internal SEO, PPC, content, design, and development teams
Creating content plans for each client based on their specific needs and campaign direction
Explaining SEO and Google Ads strategies to clients in plain, meaningful terms that connect to their business goals
Proactively managing expectations, addressing concerns early, and keeping client confidence high
Tracking communication, approvals, and project statuses across multiple active accounts

What We're Looking For
Working knowledge of SEO, Google Ads, content strategy, website updates, and reporting tools
Excellent written and verbal English communication — clear, professional, and client-friendly
Strong relationship-building instincts — warm, credible, and trustworthy from day one
Organized and detail-oriented — nothing falls through the cracks on your watch
Proactive mindset — you follow up without being asked and take real ownership
Genuine care for client outcomes — you treat clients' investments seriously
Experience in a client-facing or account management role is a plus, especially in a marketing agency
Comfortable with a US-aligned schedule: 4PM–12AM PH Time

Why Join MDR?
Supportive Team Culture – Collaborative, international team where your work genuinely matters
100% Remote – Work from home with a team that respects your work-life balance
Paid Leaves & PH Holidays – We value your time off
Performance-Based Growth – Long-term role with salary increases as you grow with us
Job Stability – We want a career hire, not a contractor
Results-Driven Autonomy – High-trust environment; we give you the space to lead
Comprehensive HMO – Healthcare coverage for you and your family