AI Voice Agent Developer (RetellVAPI / Twilio / GoHighLevel / ElevenLabs)

Position: AI Voice Agent & Automation Specialist
Start: Immediate

About Us

We operate a performance-based lead generation agency in the automotive finance industry across Canada & the U.S. We build AI systems that automatically call leads, pre-qualify them, and warm-transfer them to dealerships.

We are looking for a highly technical AI automation expert who can build, optimize, and maintain AI voice agents.

This is NOT a general VA position.

???? What You’ll Be Building

AI voice agents that call leads instantly

Real-time qualification flows

Warm transfers to live dealerships

SMS + Email follow-up automations

CRM integrations

Webhook-based automations

Analytics tracking (call outcome, drop-offs, etc.)

???? Required Experience (Must Have)

You MUST have hands-on experience with:

OpenAI API (Assistants / GPT API)

Twilio (Voice + Call Routing)

VAPI or similar voice AI frameworks

ElevenLabs or TTS providers

Webhooks

Zapier / Make

GoHighLevel (bonus)

API integrations

Prompt engineering for conversational AI

Basic JavaScript or Python

If you have built a working AI voice system before, include links or Loom recordings.

???? Key Responsibilities

Build and optimize AI phone agents

Improve conversation flows

Reduce call drop-offs

Increase successful warm transfers

Monitor logs & debug API issues

Improve AI performance weekly

Long-term opportunity

???? IMPORTANT: To Apply

Start your application with:

"I have built a live AI voice agent before and here’s proof: ___"

Include:

Tools used

Live demo link or recording

Architecture overview

Example webhook logic

Applications without proof of prior builds will be ignored.

???? Screening Strategy (Very Important)

When they apply, ask:

“Explain how you would build a real-time AI warm transfer system.”

“How do you handle interruptions during voice conversation?”

“How do you reduce latency between speech and AI response?”

“How would you prevent hallucinations?”

“What happens if Twilio fails mid-call?”

If they can't answer technically ? reject.

???? What Skill Level You Actually Need

For what you’re building (AI dealer warm transfers), you need someone who understands:

Call session state management

Real-time speech-to-text pipelines

Transfer triggers

Latency optimization

Conversation guardrails

CRM event tracking

This is more “AI systems engineer” than VA.