AI & Systems Automation Engineer

Are you looking for a career where you can shine and enjoy what you do?

We're a full-service Digital Marketing Agency specializing in Law Firm Search Engine Optimization (SEO), Web Design & Development, and Local Service Ads (LSA).

Our people are our greatest asset - a team of talented thinkers, dreamers, and doers who move the industry forward and deliver world-class results to our clients. Inside our (virtual) walls, you’ll find a one-of-a-kind culture that empowers growth, creativity, and accountability.

Our fast-growing team is searching for talented professionals who bring vibrant energy, sharp skills, and a passion for digital marketing to every project.

Whether your expertise lies in operations, executive support, web design, development, content, SEO, or client success - we want to hear from you!

Join a team that:

Values your unique skills and contributions

Fosters professional development and leadership growth

Encourages collaboration, ownership, and innovation

Believes work can be both productive and fun


Let’s create something incredible together - and grow the future of law firm marketing, one win at a time.

About the Role
Responsibilities
a. Automation & AI Workflow Development
Design, build, and maintain AI-powered automations and workflows using tools such as Zapier, Make (Integromat), n8n, and Go High Level (GHL).
Develop end-to-end automation solutions that connect CRMs, communication platforms, databases, and internal tools.
Build AI-driven chatbots, SMS/phone intake systems, and voice assistants to support lead intake, customer communication, and internal operations.
Implement voice and communication automations using platforms such as Retell AI and Twilio.
b. AI Integration & Custom Development
Create and maintain custom API integrations using Python, JavaScript, and/or low-code environments such as Replit.
Integrate AI APIs and services (e.g., OpenAI, Retell AI, ElevenLabs) into existing systems and workflows.
Design scalable logic for AI-driven decision-making, routing, and responses.
Ensure data accuracy, synchronization, and reliability across all connected systems.
c. Systems Optimization & Problem Solving
Identify workflow inefficiencies and operational bottlenecks across departments.
Proactively recommend and implement automation and AI solutions that improve speed, accuracy, and scalability.
Troubleshoot, debug, and resolve automation failures or performance issues.
Optimize workflows to reduce manual work, errors, and response times.
d. Documentation, Testing & Reliability
Test automations thoroughly to ensure stability, edge-case handling, and error recovery.
Create clear documentation, diagrams, and SOPs for all automations built.
Maintain version control and change logs for updates and improvements.
Ensure automations are secure, compliant, and scalable for future growth.
e. Cross-Functional Collaboration
Work closely with Operations, Marketing, Sales, and Client Success teams to translate business needs into automation logic.
Support internal stakeholders by explaining automation behavior, limitations, and improvement opportunities.
Contribute to agency-wide automation standards and best practices.

Nice-to-Have Skills
Experience with Twilio, Retell AI, or similar communication automation platforms.
Familiarity with Airtable, Notion, and Google Sheets as data sources or operational databases.
Experience integrating marketing and call-tracking platforms such as WhatConverts, CallRail, or agency reporting dashboards.
Hands-on experience with Replit or similar platforms for building and deploying internal tools.
Automation experience for CRMs, sales pipelines, or marketing funnels.
Contributions to AI or automation projects (e.g., GitHub repositories, Replit projects).
 
Soft Skills
Strong communication skills with the ability to explain complex technical systems in clear, simple terms.
Comfortable working independently while collaborating effectively with remote teams.
Highly curious and proactive, with a strong interest in emerging AI and automation tools.
A systems thinker who translates business challenges into logical, scalable automation solutions.
Organized, detail-oriented, and committed to building reliable, maintainable systems.

Qualifications
Strong hands-on experience with automation platforms such as Zapier, Make (Integromat), n8n, and GHL.
Practical experience working with AI APIs and frameworks (e.g., OpenAI, Retell AI, ElevenLabs).
Solid understanding of APIs, webhooks, authentication, and data workflows.
Background in AI coding, scripting, or application development using Python, JavaScript, or low-code tools.
Experience building SMS, phone, or voice-based AI intake systems.
Proven ability to design, test, debug, and maintain reliable automation workflows.
Strong documentation skills and attention to detail.

What We Offer:
You will be part of a close-knit team of like-minded professionals who are incredibly hard-working and truly passionate about their work.
Competitive salary aligned with current market rates and opportunities to grow.
Long-term, stable employment and other employee benefits.
Performance bonuses for top-performing tea ---------- mbers.
Full-time permanent WFH
With PTO after 1 year of service

How To Apply:
1. If you meet the qualifications and are passionate about the role, please submit your resume, cover letter, and any relevant portfolio or work samples to this form: ---------- / ---------- /f/8c92w4r ---------- /8886HMHD8TN825WOES

2. Please answer our Behavioral and *Cognitive Assessment using this link: ----------

*You will receive a link to Cognitive Assessment once done with the Behavioral Assessment

Once done with 1 and 2, we will reach out for an initial interview.

This is NOT for beginners.
This is strictly for those who have experience already.

Deadline of submission of application is until January 10, 2025. We will contact qualified applicants. Please give us 24-36 hours to review all applications. If you didn't hear from us, we might consider your application for other future opportunities.

We look forward to reviewing your application!