Sales and Customer Service Agent

We are a US-based house cleaning company looking for a full-time, home-based customer support agent to work with our customer support & sales department. Your daily responsibilities would include:

1. Send a daily report detailing completed and ongoing tasks. 2. Take inbound sales calls, customer requests and/or complaints and make outbound calls. 3. Respond to customer questions via phone call, email, live chat, Facebook messenger, or SMS. 4. Provide service quotes & make sure to do a follow up with the leads. 5. Book new jobs, reschedule &/or update service jobs in our booking calendar system. 6. Identify customers’ needs, clarify information, research every issue, and provide solutions and/or alternatives We are invested in our agent’s success. 7. Work on promotions and other social media posts in your down time.

You will go far if you are: - A fast learner - A great communicator - Calm and collected under pressure - Can help us optimize our current processes - Be a self-starter This is a potential full-time position. You need to have excellent English skills & speak Spanish. Work hours are Thursday - Sunday 8:00 am to 5:00 pm, Eastern Standard Time $5/hr. to start, with raises every 6 months, and performance bonuses every 3 months If accepted, you will be provided with training to help respond to customer queries via phone call, email, live chat, Facebook messenger, & SMS.

How to Apply: Send an email to ---------- with the subject line: “I want to be a sales agent”. Please include a link to your onlinejobs.ph profile within the email when you apply then complete the Google form you will receive in an email. Note: After you send the email to apply, you will receive a response fro ---------- with a link to a Google form. Please complete the questions in the Google form to be considered for this position. Forms that are not completed or only partially completed will not be ---------- the form you will be asked your age.
Answer 40 to prove you are paying attention to detail. I look forward to working with you! Wage Salary: $5/hr. Required ID Proof greater than: 70 Email: ---------- Contact Person: Enter Your Name

Job Skills. Primary Skill: Customer Service & Admin ---------- one Support Secondary. Office & Admin (Virtual Assistant) Admin Assistant Secondary. Marketing & Sales. Sales representative