Customer Support Agent Women's Wear Brand [Female Agent Only]

We are looking for a customer support agent for a women's wear online store.

- Good speaking/writing skills
- Strong communication skills
- Time management and prioritizing tasks correctly
- Building your own task tracker (for tickets and urgent cases)
- Experience with Freshdesk (or similar CRM)
- Experience with Shopify
- Understanding of how to work with Google Sheets
- Receiving inbound and outbound calls
- Replying to online chats in Shopify Inbox, and Meta (Instagram and Facebook) and checking negative comments and resolving them immediately.
- (OPTIONAL) Understand what is dispute/chargeback so you can resolve it with the customer

Start your message with "EL"