Virtual assistant/Administration Staff

looking for Virtual assistant/Administration Staff to work for Australian Tourism company the following tasks:
1. Answering phone calls and talking to customers, staff.
2. answering emails and replying to them
3. Sorting out bookings.
4. Organizing drivers and their manifest lists for their work.

Other jobs maybe required and may come up during the day and we like someone that is flexible, flexible staff and staff prepay to learn about Australia, tourism, Melbourne streets and hotels and famous locations around Victoria.