Dropshipping Experienced PayPal/Klarna Dispute Manager

*AT LEAST 3 YEARS EXPERIENCE WITH KLARNA AND PAYPAL DISPUTES REQUIRED*

Department: Disputes

Role: As a dispute manager within our team, you are the leader in solving all our disputes on PayPal and Klarna. You are expected to quickly connect with the people in our team and you are prepared to take over the dispute process from A-Z.

Responsibilities:
*Solve all the disputes between PayPal and Klarna 7 days a week (40 hours per week slightly flexible)
*You follow the rules of our dispute handling
*Be proactive and take initiative for the benefit of our team
*Be able to find a suitable solution for every dispute.
*You will be in 1-1 contact with our logistic manager for updates on packages

Results
All disputes are answered 7 days a week
Achieve targeted KPIs
Communicate with us on a daily basis to ensure everything goes right.

Requirements
*ATLEAST 3 YEARS OF EXPERIENCE WITH KLARNA & PAYPAL DISPUTE*
Experienced with customer service
Happy working at tasks on your own
Not afraid to ask questions
Attention to detail
Computer literate
Happy working and communicating with and in our team :)

Training will be provided

We are looking for the perfect candidate that can start ASAP and is available to work on the disputes 7 days a week (40hours)

Please make sure you put the word "A-PLAYER" in your response to this job offer.

Hope to talk to you soon!