Customer Support/Service & Growing Facebook Groups

Customer Support/Service - this will be primarily emailing and texting customers for a peptide SARM ---------- timate for time:
50% - texting customers
40% - emailing
10% - phone

The following are what would be required for someone. These may change and be adjusted over time. We also want you to be successful and will train you or help you throughout the process to get up to speed.

Answer incoming:
- calls
- text messages
- respond to voice messages
- emails

- adjust and input orders into our system

All customer orders that:
- get cancelled need to be followed up with to see if we can convert them or feedback for how we can improve
- haven't paid need reached out to inquire about getting their payment

30 days after an order has been placed, paid and shipped for:
- follow up with a text message thanking them


Email/DM or txt 5 companies a week - emailing us to let know us know which companies. We already have a list to start with.

1 idea/recommendation per week for how we can get better at what we are doing to grow the business faster.

If you feel that this would be something you would like to apply for: mentioned PEPTIDES in your email subject line for your application.