CUSTOMER SERVICE & ADMIN SUPPORT

Hi All,

First thanks for reading this post, we are an Australian Company based in Melbourne, we service retail market in Australia and New Zealand.We believe in good relationship with people and look forward to working with you.

Before you check the details, here is how we look after our people,

1- Ongoing HR meeting to make sure you feel great about your work
2- We pay for your internet
3- Health cover Maxicare

We mainly in the business of distributing Smart Home Products to retail network, most of our calls comes from Stores and also individual customers.

For you to apply, you need to have
1- Good English communication over the phone, a Skype Meeting will be needed for that.
2- Good Communication skills,
3- Have experience with Phone Support, at least 3 years

This job provide a great opportunity for you to learn new Systems such as HubSpot(CRM ), Unleashed (Warehouse Management Software), we took digital transformation to the business 2 years ago, and you will find lots of amazing tools implemented.

We need a hero who can make
1- Make customers happy
2- Own your area, love what you do and own it, suggest improvements, engage with the team, we not after ticking boxes each day, instead engage, learn and have a great working environment.


You will be in charge of below.

1- Owing the specific space within the business that require communication with clients and our team on the ground
2- Communicating with our Clients and seek feedback about the service provided.
3- Other tasks as needed.

If you interested in this Job, please follow below instructions,
1- Email me a sentence about your experiences
2- Change subject of the email to ' Hi Ken, Interested in this Job'
2- Include your >SkypeID in the message and link to your updated CV.

Thanks a lot and look forward to hearing from you.