Customer Service Representative - Permanent WFH

We are looking for efficient, dedicated loyal individuals that can contribute to our goal of being the best in class for a healthcare waste disposal company in the United States.

WORK REMOTELY: YES
WORK HOURS & SCHEDULE: Monday - Friday; 8AM - 5PM CST. Fixed Saturday and Sunday off
WORK DURATION: Full Time
RATE & SALARY RANGE: $450/Month + $50 monthly internet allowance

Benefits:
Salary increase after 6 months of employment
Paid Leaves after 6 months of employment
Monthly Incentives
Work Anniversary Bonus
No work with pay on US Hoildays
Permanent work-from-home position


DESCRIPTION AND INFORMATION: We are looking for efficient, dedicated loyal individuals that can contribute to our goal of being the best in class for a healthcare waste disposal company in the United States.

Job Responsibilities:
1. Responding promptly to customer inquiries, communicating with customers through various channels & acknowledging and resolving customer complaints (voice/email).
2. Knowing our products inside and out so that you can answer questions; process orders, forms, applications, and requests.
3. Keeping records of customer interactions, transactions, comments, and complaints.
4. Ensure customer satisfaction and provide professional customer support.

Qualifications:
Excellent written and verbal communication skills
Have at least 2 years of experience in Customer Service (BPO)
Must be proficient in MS Office applications
Flexible – Willing to take on tasks, instructions, and/or work requests as needed
Resilient – Can work with less supervision, adapt to a fast-paced environment, and multi-task effectively
Professional; fast learner & who can adapt to change

Basic Technical Requirements:
• Your own laptop/desktop PC with the following minimum specs: i3 5th gen and above/AMD equivalent; 8GB RAM; Mozilla or Chrome installed
• A consistent and stable internet connection of at least 10-15Mbps with a backup internet connection
• Noise-canceling headset/headphones
• A quiet and dedicated workspace at home

*****HOW TO APPLY: Interested and Qualified Candidates may apply by sending the following requirements:*****

- Updated resume
- Screenshot of your internet speed (use speedtest.net)
- Screenshot of your computer/laptop specs
- 60 second Self Introductory Video Recording using Loom - Send us the link

SEND IT TO: Upgrade to see actual info

*****We will reach out to all qualified candidates for pre-screening interviews within 24-48 hours.*****