Customer Support Representative - Lipa Batangas

-Ensuring that customers are satisfied with products or services
-Following up with clients or customers to check that they’re still satisfied with any purchases
-Letting customers or clients know about additional products or services
-Determining the quickest, most effective ways to answer a client’s or customer’s questions
-Escalating queries and concerns
-Troubleshooting common issues with a product or service
-Working with a team of CSRs and other departments to find appropriate solutions
-Must have a minimum of 2 years experience in the following:

Phone Sales Experience
Basic Excel formulas knowledge and experience