Bilingual Speaker (German & English) Customer Support Specialist

Requirements;

? Bilingual Speaker of German and English is a MUST - PLS DO NOT APPLY IF YOU DON'T SPEAK GERMAN

? 1-2 Customer service experience in BPO

? At least TWO stable internet connections. One acts as your main internet, and backup is the other. (DSL, Broadband, or Fiber connection).*Backup can be prepaid broadband.

? Minimum Computer Requirements: Laptop or Desktop with Quad-Core CPU >2.5Ghz, RAM:
8GB, HDD/SSD: 1TB + OS installed in an SSD 128GB (Preferably but not required)

Customer Support Expectation:

? Quick learner with the ability to absorb extensive information on our client’s brand history, product offerings, and communications.

? Outstanding written and verbal communication skills, great email and phone etiquette.
? Ability to work independently and self-motivated.
? Demonstrates initiative with the ability to multi-task and detail-oriented in a fast-paced environment
? Proven to be organized, methodical and rigorous
? Strong computer skills in in-demand applications and the ability to learn new applications quickly
? Team player, able to develop great relations with co-workers (externally & internally).
? Willingness to work on shifting schedules but predominantly during US business hours.

Job Type: Full-time

Salary: $900 per month

Benefits:
Paid Time Offs
Paid training
Work from home

Schedule:

8 hour shift