Medical Front Office Virtual Coordinator

CAM Physical Therapy and Wellness Services LLC. is a growing Physical Therapist owned private practice with locations in Maryland and Delaware. We are currently looking for a Front Office Coordinator (Spanish speaking is a plus) who is an independent, self-starter and can work in a challenging fast-paced ---------- ndidates must have open availability Monday - Friday (two days/week from 11am to 8pm EST and three days/week from 7am to 4pm EST)

RESPONSIBILITIES:

* First point of contact for all patients (in person and on phone) and is the "face" of the practice.

* Schedule patients for therapists at the clinic

* Monitor schedules on a consistent basis to assure all patients get scheduled in a timely manner

* Collect co-pays from patients as needed

* Courteously answers phones and directs callers to appropriate staff and answers questions for patients/referral sources.

* Works through our Welcome Ware system to greet and process patients at all our sites.

Maintain friendly, cordial relations with all patients and employees; maintain a positive work atmosphere by acting and communicating in a manner that results in a positive work relationship with patients, co-workers, and managers.
Exceed patient’s expectations by promoting the highest quality of care in a friendly and encouraging environment.
Continually utilize professional communication skills and a team approach.