Customer Sales Representatives CSR Day Shift

*Effectively manage large amounts of incoming email
*Generate sales leads
*Meet personal/team sales targets and quotas
*Identify and assess customers’ needs to achieve satisfaction
*Build sustainable relationships of trust through open and interactive communication
*Provide accurate, valid and complete information by using the right methods
*Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
*Keep records of customer interactions, process customer accounts and file documents
*Follow communication procedures, guidelines and policies
*Take the extra mile to engage customers