Looking for the Best of the Best! Ecommerce Dropshipping Customer Support Wanted!

Dear talented candidates,

We are thrilled to announce an exciting opportunity to join our eCommerce Team! We're currently seeking a superstar Customer Support to join our dynamic and growing team.

Responsibilities:
1. Customer Support
- Email Support
- >Facebook Comments & Messenger Support
- Manage payment gateway disputes, including responding to inquiries and resolving issues in a timely manner.
- Maintain an Excel sheet to track refund, replacement, modification, and cancellation requests, and inform the fulfillment team of any necessary changes.

Requirements:
- Fluency in English
- Proven experience in the Ecommerce Customer Support field
- Strong knowledge of online platforms, such as Shopify, ChatGPT, etc.
- Excellent communication and interpersonal skills to effectively communicate with customers
- A strong sense of responsibility
- Strong attention to detail: Commitment to accuracy and quality control
- Willingness to learn and grow with the company

Job Details
- Schedule: Monday to Friday, 9am - 6pm (Philippines Time)
- Work Venue: Fully Work-from-home

So, if you're ready to kick-start your career with us and grow together, we encourage you to apply today! Please get in touch with us. We can't wait to hear from you!

If you see yourself working with us and matching most of the criteria above, please come in touch with us. We are looking forward to hearing from you.

Please include "Vreally" in your reply so we know you have read all of our descriptions.

Once you have been shortlisted, we would like to meet on Zoom/Skype to talk further and create a good long-term relationship.

Thank you in advance,
Jay
HIRING MANAGER, ECOM DREAM