Part Time
$800/mo
TBD
May 25, 2023
Ready to become a Customer Servier Superhero in the digital marketing world?
As an industry-leading digital marketing agency with over a decade of experience, we are seeking a passionate, service-oriented Customer Support Specialist to join our dynamic team. Our mission? To supercharge the growth of local service-based businesses across the USA through bespoke digital marketing strategies.
Your role? To be the pivotal link between our fulfillment teams and our clients, ensuring a seamless, rewarding experience and impressive results that keep clients coming back for more.
***Key Responsibilities:
* Act as the first point of contact for client queries, bridging the gap between our clients and fulfillment teams.
* Ensure client success and satisfaction with our digital marketing projects, specializing in SEO, website design, and PPC Ads.
* Proactively manage client relationships, identifying opportunities for growth and resolving issues in a timely and effective manner.
* Facilitate customer acquisition efforts including prospecting and setting appointments.
* Continuously learn, grow, and improve to stay ahead in the dynamic world of digital marketing.
***Qualifications:
* Minimum of 5 years of experience in a customer support role.
* Knowledge and experience in digital marketing, specifically in SEO, website design, and PPC Ads.
* Exceptional interpersonal skills, with a genuine passion for helping people.
* A growth mindset, fueled by a burning desire to learn, evolve, and excel both personally and professionally.
***About Us:
We're more than just a digital marketing agency - we're a family. We believe in supporting each other, learning together, and celebrating every victory. Each new tea
If you want to be part of an exciting, fun, and meaningful journey where your work truly makes a difference, don't wait. Apply today to be our next Customer Support Specialist and help us write the next chapter in our story of success.