Gaming Accessories Store Manager Assistant

ABOUT US
We're an online store specializing in custom gaming accessories. As passionate gamers ourselves, we understand the importance of quality gear to enhance the gaming experience, and we are committed to offering only the finest products at affordable prices.

POSITION SUMMARY
We're looking for a diligent Store Manager Assistant to join our team. You'll help manage daily store operations, improve customer satisfaction, and drive store productivity. Your role will be key in ensuring a positive customer experience and the smooth running of our store.

POSITION DETAILS


Type: This is a full-time role requiring 40 hours per week.
Location: Remote


RESPONSIBILITIES AND DUTIES
- Record and address problems in the store promptly and efficiently.
- Place test orders to ensure smooth store operation.
- Address customers' complaints, striving to resolve issues and improve customer satisfaction.
- Monitor order turnaround time to ensure timely delivery.
- Help create new and revise old email flows to enhance customer communication.
- Identify and analyze good competitors on social media to benchmark and improve our store performance.
- Assist in inventory management and supply chain optimization.
- Contribute to store marketing efforts to increase brand visibility and sales.

BASIC QUALIFICATIONS
- Proactive and able to work independently.
- Familiarity with GPT Chatbot technology.
- Fast working and result-oriented.
- Ambitious with a strong desire for professional growth and promotion to Store Manager.
- Excellent communication skills with the ability to effectively address customer complaints and queries.
- Strong organizational skills with an ability to multitask and manage time effectively.
- Basic understanding of retail management and customer service.
- Familiarity with content management systems such as Shopify is a plus.

Job Type: Full-time
Pay: 9,000 - 27,000 PHP per month or 1$-3$/hour
Benefits:
Flexible schedule
Schedule:
Day shift
Monday to Friday
Work Location: Remote